InterContinental Vienna: Opting for Digital Handovers over Spreadsheets

Looking back, the day-to-day work at InterContinental hotel Vienna has significantly evolved. Joao Everard has been the Front Office Manager for 10 years and has witnessed many changes during this time. Especially in recent years and with the implementation of the communication platform hotelkit, a great deal has changed. Everard shares his experiences with us and outlines how hotelkit contributes to a successful work day for the Front Office team at InterContinental hotel Vienna.

New Work

The New Work Hotel: How to attract Gen Z Talent to Tourism

New Work – Today’s world of work is going through one of the greatest upheavals since the Industrial Revolution. In an increasingly interconnected, globalized and digitalized world, Generation Z is paving their way to professional life and has its own conceptions of work.

5 Tips to Conserve Energy in Hotels 

Sustainability: A necessity but at the same time an unattainable goal? All too often, we only see the big changes or investments that need to be made in order to become more sustainable, but we often forget that small changes can also have a huge impact. In this article we will outline 5 ways hotels can conserve energy and also save costs and resources in the process.


Digitalization: A great chance for tourism

Digitalization is booming in all areas, also in the tourism industry: A new report from the European Investment Bank shows that 61% of European businesses have already implemented digital processes. Claude Bulté, Regional Director Radisson Hotel Group Baltics & Spain, is familiar with digitalized workplaces from his time in China and views the current digitalization boom as a great opportunity for the hospitality industry.

How to overcome Labour Shortage in the Hospitality Industry? Digitalized work processes are the Answer!

One of the world’s biggest industries is anxiously looking ahead. The labour shortage has hit the hospitality industry hard. Crises, however, are the perfect time to reassess and introduce change: To keep providing guests with the best possible guest experience and to support reduced hotel teams in their daily work routine, more and more hotels are opting to digitalize their work processes.

5 Reasons to use Digital Tools in Employee Onboarding Processes

The foundation for employee retention is laid during the onboarding process. However, all too often, there isn't sufficient time to provide thorough training for all employees. The new hires do not only feel overwhelmed after receiving poor and fast-paced training, the job performance is also affected by this. In this article, we present 5 reasons why digital communication tools should be used in employee onboarding processes.

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