Inge Huijbrechts

Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group

Today guests have much higher expectations when staying at hotels, they expect more than simply a nice overnight stay and ultimate luxury. They also want to minimize their ecological footprint as much as possible. Inge Huijbrechts, Global SVP Sustainability, Security and Corporate Communications at Radisson Hotel Group, explains the advantages of implementing sustainable measures in the daily hotel routine and how hotel companies of all sizes can contribute to a green future.

Internal Communication without Emails – hotelkit connects AlpinTrend Group

The AlpinTrend Group was on the lookout for a digital communication solution. The goal was to find a tool that would not only optimize the cooperation within the individual businesses but also make it easier for the AlpinTrend head office to communicate and transmit information and standards to the entire group. Sofia de Anta, Head of Marketing and Sales, explains why hotelkit is the perfect fit for AlpinTrend Group.

Smooth Hotel Operations: Structured Task Management at Radisson Manchester

As Operations Manager of two Radisson hotels in Manchester, Martynas Rutkauskas is aware of the challenges that come with communicating via different communication channels. With hotelkit, it’s possible to communicate information to the entire team via one centralized platform. In this interview, he explains how the implementation of hotelkit did not only change the daily work routine in the hotel but also increased productivity levels.

Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels

hotelkit is now part of the day-to-day operations in the Radisson hotels in the Baltics and ever since its implementation, it has enabled standardization, optimized collaboration and work processes within the hotels. Regional Director Claude Bulté talks to us about the many advantages that a digital collaboration platform offers hotel chains.

hotelkit replaces Legacy Software at InterContinental Vienna

InterContinental Vienna was on the quest for an efficient and effective optimization software that would support its high standards. The new platform was also meant to enhance the communication between departments in order to shorten response times of guest requests. In hotelkit, the luxury hotel, which is a part of the world-renowned InterContinental Hotels Group (IHG), found what it was looking for. Director of Rooms Sandra Hösl tells us all about the implementation of hotelkit and the advantages and benefits it offers.

Digital Communication & Repair Management in Mercure Hotel Moa Berlin

As unique as its clients: Since the implementation of hotelkit at the Mercure Hotel MOA Berlin, the digital tool has facilitated the daily work of the busy staff. Thanks to the efficient handovers in hotelkit, the arrivals and departures of guests are handled as smoothly as never before. Not only the guests benefit from this but also the 150 employees. Digitizing the daily routines saves them time and paper.

Taking Guest Satisfaction to the next level with hotelkit & Shiji ReviewPro at Radisson Blu

Who doesn't want their wishes to be fulfilled at the speed of light? The interface between the chatbot from Shiji ReviewPro, a Shiji Group brand, and the communications platform hotelkit enables faster processing of guest requests in the Radisson hotels which, in turn, results in higher guest satisfaction. Angelo Vassallo, former Operations Manager at the Radisson Blu Hotel in Frankfurt, describes how this was achieved in practice.

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