From one day to another, schools were closing, occupancies dropped down to 15% and before we knew it, we had to shut down.

Rut Ramos Director of Operations at SmartRental, Spain

In this first interview of our short series, Rut Ramos tells us how the COVID crisis impacted operations at SmartRental Collection and the steps they undertook to counter the crisis and to run their daily processes as smooth and safe as possible.

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  • Interview with Rut Ramos

Those were the solutions that helped us during the reopening, to be faster than some of our colleagues.

Sebastian Horn Cluster Manager Region Nord at Ibis Styles Alster City & Mercure Hotel Lübeck, Germany

In this second interview of our short series, Sebastian Horn tells us how he and his team are fighting their way through the pandemic and also points out the importance of knowing how to descale the coffee machine.

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  • Interview with Sebastian Horn

If these events and fairs won’t take place in April, it’s going to be tough…

Denis Frachon

Denis Frachon, owner and manager at the Hôtel & Spa La Villa Cap Ferrat on the beautiful Côte d’Azur, shares his overall summer experience and the challenges to come for next year.

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  • Interview with Denis Frachon