{"id":19657,"date":"2025-07-09T09:38:19","date_gmt":"2025-07-09T07:38:19","guid":{"rendered":"https:\/\/hotelkit.net\/?post_type=customer-story&#038;p=19657"},"modified":"2026-07-21T13:46:04","modified_gmt":"2026-07-21T11:46:04","slug":"digitaler-gaesteservice-the-mandala-berlin","status":"publish","type":"customer-story","link":"https:\/\/hotelkit.net\/de\/customer-stories\/digitaler-gaesteservice-the-mandala-berlin\/","title":{"rendered":"Digitalisiert zum perfekten G\u00e4steservice &#8211; The Mandala Berlin\u00a0"},"content":{"rendered":"\n<section style=\"--paddingTopPc: 0; --paddingRightPc: 60px; --paddingBottomPc: 0; --paddingLeftPc: 60px; --paddingTopTablet: 0; --paddingRightTablet: 20px; --paddingBottomTablet: 0; --paddingLeftTablet: 20px; --paddingTopMobile: 0; --paddingRightMobile: 20px; --paddingBottomMobile: 0; --paddingLeftMobile: 20px; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; \" class=\"wp-block-hotelkit-section\">\n\t<div class='section-inner'>\n\t\t\t\t\t<div class='section-background'><\/div>\n\t\t\t\t\n\n<div style=\"--paddingTopPc: 84px; --paddingRightPc: 60px; --paddingBottomPc: 100px; --paddingLeftPc: 60px; --paddingTopTablet: 46px; --paddingRightTablet: 20px; --paddingBottomTablet: 46px; --paddingLeftTablet: 20px; --paddingTopMobile: 46px; --paddingRightMobile: 20px; --paddingBottomMobile: 46px; --paddingLeftMobile: 20px; --backgroundColor: #fff; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; --maxWidthPc: 1330px; --maxWidthTablet: 1330px; --maxWidthMobile: 1330px; --heightPc: auto; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-start; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: flex-start; --alignItemsTablet: flex-start; --alignItemsMobile: flex-start; --borderRadiusPc: 12px 12px 12px 12px; --borderRadiusTablet: 12px 12px 12px 12px; --borderRadiusMobile: 12px 12px 12px 12px; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n\t<div style=\"--columnsPc: 1fr 1fr 1fr; --columnsTablet: 1fr; --columnsMobile: 1fr; --gapColumnPc: 40px; --gapColumnTablet: 40px; --gapColumnMobile: 40px; --gapRowPc: 64px; --gapRowTablet: 64px; --gapRowMobile: 64px; --alignItems: stretch; \" class=\"wp-block-hotelkit-custom-grid-columns\">\n\t\t<div class=\"grid-content\">\n\t\t\t\n\n<div style=\"--paddingTopPc: 0; --paddingRightPc: 0; --paddingBottomPc: 0; --paddingLeftPc: 0; --paddingTopTablet: 0; --paddingRightTablet: 0; --paddingBottomTablet: 0; --paddingLeftTablet: 0; --paddingTopMobile: 0; --paddingRightMobile: 0; --paddingBottomMobile: 0; --paddingLeftMobile: 0; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; --maxWidthPc: auto; --maxWidthTablet: auto; --maxWidthMobile: auto; --heightPc: 100%; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-end; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: center; --alignItemsTablet: center; --alignItemsMobile: center; --borderRadiusPc: 0 0 0 0; --borderRadiusTablet: 0 0 0 0; --borderRadiusMobile: 0 0 0 0; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Stories_Icon_Metrics_Deep_Purple_Team_75x75px_1225-2.svg\" alt=\"\" class=\"wp-image-20231\"\/><\/figure>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 24px; --tab-height: 24px; --desktop-height: 30px; \"><\/div>\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 62px; --fontSizeTablet: 54px; --fontSizeMobile: 54px; --fontWeightPc: initial; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: initial; --lineHeightTablet: initial; --lineHeightMobile: initial; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:600\">140<\/p>\n\n<\/div>\n\n\n<p class=\"has-text-align-center\">Mitarbeitende<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div style=\"--paddingTopPc: 0; --paddingRightPc: 0; --paddingBottomPc: 0; --paddingLeftPc: 0; --paddingTopTablet: 0; --paddingRightTablet: 0; --paddingBottomTablet: 0; --paddingLeftTablet: 0; --paddingTopMobile: 0; --paddingRightMobile: 0; --paddingBottomMobile: 0; --paddingLeftMobile: 0; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; --maxWidthPc: auto; --maxWidthTablet: auto; --maxWidthMobile: auto; --heightPc: 100%; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-end; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: center; --alignItemsTablet: center; --alignItemsMobile: center; --borderRadiusPc: 0 0 0 0; --borderRadiusTablet: 0 0 0 0; --borderRadiusMobile: 0 0 0 0; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Stories_Icon_Metrics_Deep_Purple_Star_75x75px_1225.svg\" alt=\"\" class=\"wp-image-20226\"\/><\/figure>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 24px; --tab-height: 24px; --desktop-height: 30px; \"><\/div>\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 62px; --fontSizeTablet: 54px; --fontSizeMobile: 54px; --fontWeightPc: initial; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: initial; --lineHeightTablet: initial; --lineHeightMobile: initial; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:600\">5<\/p>\n\n<\/div>\n\n\n<p class=\"has-text-align-center\">Sterne Luxushotel<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div style=\"--paddingTopPc: 0; --paddingRightPc: 0; --paddingBottomPc: 0; --paddingLeftPc: 0; --paddingTopTablet: 0; --paddingRightTablet: 0; --paddingBottomTablet: 0; --paddingLeftTablet: 0; --paddingTopMobile: 0; --paddingRightMobile: 0; --paddingBottomMobile: 0; --paddingLeftMobile: 0; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; --maxWidthPc: auto; --maxWidthTablet: auto; --maxWidthMobile: auto; --heightPc: 100%; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-end; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: center; --alignItemsTablet: center; --alignItemsMobile: center; --borderRadiusPc: 0 0 0 0; --borderRadiusTablet: 0 0 0 0; --borderRadiusMobile: 0 0 0 0; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Stories_Icon_Metrics_Deep_Purple_Service_75x75px_1225.svg\" alt=\"\" class=\"wp-image-20221\"\/><\/figure>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 24px; --tab-height: 24px; --desktop-height: 30px; \"><\/div>\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 62px; --fontSizeTablet: 54px; --fontSizeMobile: 54px; --fontWeightPc: initial; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: initial; --lineHeightTablet: initial; --lineHeightMobile: initial; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:600\">100%<\/p>\n\n<\/div>\n\n\n<p class=\"has-text-align-center\">perfekter G\u00e4steservice<\/p>\n\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 64px; --tab-height: 64px; --desktop-height: 100px; \"><\/div>\n\n<section class=\"wp-block-hotelkit-customer-story-information\" style=\"--sectionBackgroundColor: #F5F5F6; --contentBoxBackgroundColor: #fff; --contentBoxBorderRadius: 12px; --textColor: #1A1C26; --textFontSizePC: 20px; --textFontSizeTablet: 20px; --textFontSizeMobile: 16px; --labelColor: #1A1C26; --labelFontSizePC: 20px; --labelFontSizeTablet: 20px; --labelFontSizeMobile: 16px; --contentBoxPaddingTopPc: 25px; --contentBoxPaddingRightPc: 25px; --contentBoxPaddingBottomPc: 25px; --contentBoxPaddingLeftPc: 25px; --contentBoxPaddingTopMobile: 25px; --contentBoxPaddingRightMobile: 25px; --contentBoxPaddingBottomMobile: 25px; --contentBoxPaddingLeftMobile: 48px; \">\n\t<div class=\"container\">\n\t\t<div class=\"content-wrapper\">\n\t\t\t<div class=\"general-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"logo\">\n\t\t\t\t\t\t<?xml version=\"1.0\"?>\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"277\" height=\"82\" viewBox=\"0 0 277 82\" fill=\"none\">\n<g clip-path=\"url(#clip0_1286_3346)\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M164.792 9.91797C164.792 9.91797 165.717 14.5423 162.572 20.3321H161.019L140.653 42.8805L120.102 20.3321H118.53C118.53 20.3321 116.273 17.5759 116.347 9.91797C131.312 13.6545 138.544 32.8549 140.672 40.1059C142.706 33.0213 149.791 13.673 164.811 9.91797\" fill=\"#967F6C\"\/>\n<path d=\"M140.654 0C140.654 0 132.108 12.4303 140.654 35.7187C140.654 35.7187 149.495 15.8154 140.654 0Z\" fill=\"#967F6C\"\/>\n<path d=\"M111.372 49.4733L118.605 21.2461H119.492L140.672 44.3495L161.703 21.2461H162.591L169.972 49.4733H164.959L159.78 29.089L141.301 49.4733H139.988L121.583 29.089L116.57 49.4733H111.391H111.372Z\" fill=\"#967F6C\"\/>\n<path d=\"M0 67.7218V66.168H15.8892V67.7218H9.41517V82.0018H6.45559V67.7218H0Z\" fill=\"#967F6C\"\/>\n<path d=\"M19.9766 66.1445H22.8807V72.7851H37.6416V66.1445H40.5456V81.9969H37.6416V74.3574H22.8807V81.9969H19.9766V66.1445Z\" fill=\"#967F6C\"\/>\n<path d=\"M47.6494 66.1513H64.2416V67.7051H50.572V72.6624H64.1121V74.2162H50.572V80.4314H64.1121V81.9852H47.6494V66.1328V66.1513Z\" fill=\"#967F6C\"\/>\n<path d=\"M79.1113 81.9969L83.1438 66.1445H83.7172L95.463 79.1668L107.116 66.1445H107.616L111.778 81.9969H108.929L106.081 70.6209L95.8515 81.9969H95.0561L84.753 70.5839L81.9784 81.9969H79.1298H79.1113Z\" fill=\"#967F6C\"\/>\n<path d=\"M129.205 66.1445L142.708 81.9969H139.6L135.124 76.8361H122.527L118.069 81.9969H114.851L128.52 66.1445H129.223H129.205ZM128.872 69.4741L123.877 75.2638H133.847L128.89 69.4741H128.872Z\" fill=\"#967F6C\"\/>\n<path d=\"M147.258 81.9969V66.1445H147.887L167.05 78.2604V66.1445H169.954V81.9969H169.288L150.236 70.0105V81.9969H147.239H147.258Z\" fill=\"#967F6C\"\/>\n<path d=\"M175.632 81.9969V66.1445H181.643C185.972 66.1445 189.116 66.3295 191.077 66.718C193.889 67.2544 196.09 68.1978 197.662 69.5111C199.253 70.8429 200.03 72.4152 200.03 74.2649C200.03 75.8557 199.401 77.243 198.143 78.4639C196.885 79.6662 195.258 80.5541 193.26 81.1275C191.262 81.7009 188.451 81.9969 184.844 81.9969H175.632ZM178.406 80.4246H181.736C185.731 80.4246 188.488 80.2951 190.041 80.0177C192.205 79.6292 193.926 78.9448 195.165 77.9274C196.404 76.9286 197.033 75.7077 197.033 74.2464C197.033 72.7296 196.367 71.4348 195.017 70.3435C193.667 69.2706 191.799 68.5307 189.394 68.1238C187.581 67.8278 184.603 67.6798 180.46 67.6798H178.425V80.4061L178.406 80.4246Z\" fill=\"#967F6C\"\/>\n<path d=\"M215.347 66.1445L228.85 81.9969H225.743L221.266 76.8361H208.67L204.212 81.9969H200.993L214.663 66.1445H215.366H215.347ZM215.014 69.4741L210.02 75.2638H219.99L215.033 69.4741H215.014Z\" fill=\"#967F6C\"\/>\n<path d=\"M232.658 66.1513H235.562V80.4314H246.716V81.9852H232.658V66.1328V66.1513Z\" fill=\"#967F6C\"\/>\n<path d=\"M263.089 66.1445L276.592 81.9969H273.485L269.008 76.8361H256.412L251.954 81.9969H248.735L262.405 66.1445H263.108H263.089ZM262.738 69.4741L257.744 75.2638H267.714L262.756 69.4741H262.738Z\" fill=\"#967F6C\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_1286_3346\">\n<rect width=\"276.59\" height=\"82\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\n\n<p>Das elegante Luxus Hotel The Mandala Berlin verf\u00fcgt \u00fcber 158 ger\u00e4umigen Zimmer &amp; Suiten und ist Mitglied der Design Hotels. Durch die Lage am Potsdamer Platz bietet das Hotel den optimalen Standort f\u00fcr einen St\u00e4dte Trip und vieles mehr. Der ONO Spa l\u00e4dt zum Entspannen ein und das 2 Sterne-Restaurant FACIL sorgt f\u00fcr den kulinarischen Genuss. Das QIU-Restaurant &amp; Bar sowie die Tagungsr\u00e4ume ausgestattet mit modernster Technik sind weitere Serviceleistungen des privat gef\u00fchrten Hotels im Stadtzentrum.&nbsp;&nbsp;<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"information-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"information\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"company\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"company-label\">\n\t\t\t\t\t\t\t\t\tThe Mandala Berlin\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.themandala.de\/de\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\t\t\tthemandala.de\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"area\">\n\t\t\t\t\t\t\t<p class=\"area-label\">\n\t\t\t\t\t\t\t\tLand\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"area-information\">\n\t\t\t\t\t\t\t\tDeutschland\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"countries\">\n\t\t\t\t\t\t\t<p class=\"countries-label\">\n\t\t\t\t\t\t\t\tZimmer\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"countries-information\">\n\t\t\t\t\t\t\t\t158\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"wp-block-hotelkit-single-content-container\">\n\t<div class=\"single-content-container\">\n\t\t\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 60px; --tab-height: 60px; --desktop-height: 100px; \"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u201cMan merkt, dass die Macher von hotelkit aus der Hotellerie kommen, denn sie greifen hotelinterne Prozesse punktgenau auf und erleichtern ihren Kunden damit die t\u00e4gliche Arbeit.\u201d<\/h3>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 40px; --tab-height: 40px; --desktop-height: 60px; \"><\/div>\n\n\n<div class=\"content-left wp-block-hotelkit-image-right-text-left-element\">\n    <div class=\"content-wrapper \">\n        <div class=\"person-image-wrapper\">\n            <div class=\"person-image\">\n                                    <img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Platform_Testimonial_Christian_Andresen_150px_1125.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>                            <\/div>\n        <\/div>\n\n        <div class=\"info\">\n                            <div class=\"image-logo-wrapper\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Testimonials_Logo_Mandala_130x50px_1225.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>                <\/div>\n            \n            \n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 18px; --fontSizeTablet: 16px; --fontSizeMobile: 16px; --fontWeightPc: 500; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: 1.375; --lineHeightTablet: 1.4; --lineHeightMobile: 1.4; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile font-weight-pc line-height-pc line-height-tablet line-height-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p>Christian Andresen<\/p>\n\n<\/div>\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 18px; --fontSizeTablet: 16px; --fontSizeMobile: 16px; --fontWeightPc: initial; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: 1.375; --lineHeightTablet: 1.4; --lineHeightMobile: 1.4; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile line-height-pc line-height-tablet line-height-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p>CEO<br>The Mandala Berlin<\/p>\n\n<\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Review\",\"itemReviewed\":{\"@type\":\"SoftwareApplication\",\"name\":\"hotelkit\",\"url\":\"https:\/\/hotelkit.net\/de\/\"},\"author\":{\"@type\":\"Person\",\"name\":\"Christian Andresen\",\"jobTitle\":\"CEO\",\"worksFor\":{\"@type\":\"Organization\",\"name\":\"The Mandala Berlin\",\"logo\":\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Testimonials_Logo_Mandala_130x50px_1225.svg\"},\"image\":\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Platform_Testimonial_Christian_Andresen_150px_1125.png\"},\"datePublished\":\"2025-07-09T09:38:19+02:00\",\"inLanguage\":\"de\",\"url\":\"https:\/\/hotelkit.net\/de\/customer-stories\/digitaler-gaesteservice-the-mandala-berlin\/\"}<\/script>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 24px; --tab-height: 32px; --desktop-height: 84px; \"><\/div>\n\n\n<p>Im Herzen Berlins, direkt am Potsdamer Platz, steht das privat gef\u00fchrte Luxushotel The Mandala Berlin f\u00fcr h\u00f6chsten Komfort, exzellenten Service und kompromisslose Qualit\u00e4t. Um diese Standards zu sichern und weiter zu steigern, entschied sich das Managementteam um CEO Christian Andresen f\u00fcr die Einf\u00fchrung von hotelkit, einer digitalen Plattform zur Optimierung interner Prozesse und Kommunikation.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Herausforderung<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\">Digitalisierung f\u00fcr exzellenten G\u00e4steservice<\/h2>\n\n\n\n<p>The Mandala Berlin verfolgte ein klares Ziel: Die bereits etablierten, aber teilweise noch papiergest\u00fctzten Abl\u00e4ufe sollten digitalisiert werden, um Effizienz und Qualit\u00e4t weiter zu steigern. Die interne Kommunikation sollte direkter und schneller werden, St\u00f6rungen im Arbeitsalltag minimiert und der Fokus auf den Gast gesch\u00e4rft werden. Eine besondere Herausforderung bestand darin, funktionierende Prozesse so weiterzuentwickeln, dass sie modernen Anforderungen gerecht werden \u2013 ohne dabei ihre St\u00e4rken zu verlieren.&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">L\u00f6sung<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\">Digitale Struktur f\u00fcr t\u00e4gliche Abl\u00e4ufe<\/h2>\n\n\n\n<p>Gemeinsam mit hotelkit startete das Team im Oktober 2016 in eine intensive Testphase \u2013 von Anfang an mit dem gesamten Team. Die digitale Plattform wurde direkt in den Arbeitsalltag integriert, s\u00e4mtliche Reparaturen, G\u00e4stew\u00fcnsche und interne Kommunikation liefen ab dem ersten Tag ausschlie\u00dflich \u00fcber hotelkit. In nur zwei Wochen wurden alle Mitarbeitenden umfassend geschult. hotelkit ist heute unter dem Mandala-spezifischen Namen MIC \u2013 Mandala Intelligent Communication fest in den t\u00e4glichen Arbeitsabl\u00e4ufen verankert.&nbsp;<br><br>Inzwischen wurde auch jedes Zimmer im The Mandala mit einem NFC Tag ausgestattet, welcher diverse Informationen an die Mitarbeitenden durch kontaktlose Daten\u00fcbertragung kommunizieren kann \u2013 Handbuchartikel mit Anleitungen und Videos werden hier \u00fcber hotelkit rasch zug\u00e4nglich gemacht.<\/p>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 40px; --tab-height: 40px; --desktop-height: 40px; \"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u201cIch konnte mit hotelkit die Abl\u00e4ufe im Housekeeping team neu strukturieren und an vielen Stellen f\u00fcr die Mtiarbeiter vereinfachen. Auf Telefonanrufe k\u00f6nnen wir heute fast vollst\u00e4ndig verzichten und st\u00f6ren damit die Kollegen nicht mehr bei ihrer Arbeit.\u201d<\/h3>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 40px; --tab-height: 40px; --desktop-height: 60px; \"><\/div>\n\n\n<div class=\"content-left wp-block-hotelkit-image-right-text-left-element\">\n    <div class=\"content-wrapper \">\n        <div class=\"person-image-wrapper\">\n            <div class=\"person-image\">\n                                    <img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Platform_Testimonial_Franziska_Schoeller_150px_1125.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>                            <\/div>\n        <\/div>\n\n        <div class=\"info\">\n                            <div class=\"image-logo-wrapper\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Testimonials_Logo_Mandala_130x50px_1225.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>                <\/div>\n            \n            \n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 18px; --fontSizeTablet: 16px; --fontSizeMobile: 16px; --fontWeightPc: 500; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: 1.375; --lineHeightTablet: 1.4; --lineHeightMobile: 1.4; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile font-weight-pc line-height-pc line-height-tablet line-height-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p>Franziska Sch\u00f6ler<\/p>\n\n<\/div>\n\n\n\n<div style=\"--textAlignPc: initial; --textAlignTablet: initial; --textAlignMobile: initial; --fontSizePc: 18px; --fontSizeTablet: 16px; --fontSizeMobile: 16px; --fontWeightPc: initial; --fontWeightTablet: initial; --fontWeightMobile: initial; --lineHeightPc: 1.375; --lineHeightTablet: 1.4; --lineHeightMobile: 1.4; --marginBottomPc: ; --marginBottomTablet: ; --marginBottomMobile: ; \" class=\"font-size-pc font-size-tablet font-size-mobile line-height-pc line-height-tablet line-height-mobile wp-block-hotelkit-font-customizer\">\n\t\n\n<p>Leitung Housekeeping<br>The Mandala Berlin<\/p>\n\n<\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"Review\",\"itemReviewed\":{\"@type\":\"SoftwareApplication\",\"name\":\"hotelkit\",\"url\":\"https:\/\/hotelkit.net\/de\/\"},\"author\":{\"@type\":\"Person\",\"name\":\"Franziska Sch\u00f6ler\",\"jobTitle\":\"Leitung Housekeeping\",\"worksFor\":{\"@type\":\"Organization\",\"name\":\"The Mandala Berlin\",\"logo\":\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Customer_Testimonials_Logo_Mandala_130x50px_1225.svg\"},\"image\":\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/11\/Platform_Testimonial_Franziska_Schoeller_150px_1125.png\"},\"datePublished\":\"2025-07-09T09:38:19+02:00\",\"inLanguage\":\"de\",\"url\":\"https:\/\/hotelkit.net\/de\/customer-stories\/digitaler-gaesteservice-the-mandala-berlin\/\"}<\/script>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 24px; --tab-height: 32px; --desktop-height: 84px; \"><\/div>\n\n\n<h5 class=\"wp-block-heading\">Resultat<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\">Effizienzsteigerung durch klare Prozesse<\/h2>\n\n\n\n<p>Die Implementierung von hotelkit hat im The Mandala Berlin zu sp\u00fcrbaren Verbesserungen gef\u00fchrt. Die t\u00e4gliche Arbeit ist strukturierter, Abl\u00e4ufe laufen deutlich reibungsloser und team\u00fcbergreifende \u00dcbergaben erfolgen nahtlos. R\u00fcckfragen werden digital gekl\u00e4rt, Wissen ist zentral verf\u00fcgbar und leicht auffindbar.&nbsp;<br><br>Ein besonderes Highlight: 72\u202f% aller Reparaturauftr\u00e4ge werden innerhalb von 24 Stunden erledigt \u2013 ein klarer Beleg f\u00fcr die neu gewonnene Effizienz. Auch G\u00e4stew\u00fcnsche werden schneller umgesetzt, wodurch der Service am Gast nochmals optimiert werden konnte. Das Team profitiert von klaren Abl\u00e4ufen, weniger Unterbrechungen und mehr Zeit f\u00fcr das Wesentliche: den Gast.&nbsp;<\/p>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 40px; --tab-height: 40px; --desktop-height: 60px; \"><\/div>\n\t<\/div>\n<\/section>\n\n\n<section style=\"--title-color: #1A1C26; --title-font-size-pc: 54px; --title-font-size-mobile: 32px; --title-margin-bottom-mobile: 32px; --title-margin-bottom-pc: 80px; --post-background-color: #2E3345; --post-border-radius: 12px; --name-color: #ffffff; --name-font-size-pc: 24px; --name-font-size-mobile: 18px; --location-color: #ffffff; --location-font-size-pc: 24px; --location-font-size-mobile: 24px; --description-color: #ffffff; --description-font-size-pc: 16px; --description-font-size-mobile: 16px; --link-color: #ffffff; --link-font-size-pc: 16px; --link-font-size-mobile: 16px; --link-text: &quot;Mehr lesen&quot;; \" class=\"wp-block-hotelkit-similar-stories\">\n\t<div class=\"container section-container\">\n\t\t\t\t\t<h2 class=\"section-title\">\n\t\t\t\tWeitere Erfolgsgeschichten\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t<div class=\"similar-stories-slider front\">\n\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t<div class=\"stories-item\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"930\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/10\/Customer_Stories_Featured_Image_47_8_Stunden_taglich_gewonnen_The_Mandala_Housekeeping_780x690px_1025-1024x930.png\" class=\"stories-item__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/10\/Customer_Stories_Featured_Image_47_8_Stunden_taglich_gewonnen_The_Mandala_Housekeeping_780x690px_1025-1024x930.png 1024w, https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/10\/Customer_Stories_Featured_Image_47_8_Stunden_taglich_gewonnen_The_Mandala_Housekeeping_780x690px_1025-300x272.png 300w, https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/10\/Customer_Stories_Featured_Image_47_8_Stunden_taglich_gewonnen_The_Mandala_Housekeeping_780x690px_1025-768x697.png 768w, https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/10\/Customer_Stories_Featured_Image_47_8_Stunden_taglich_gewonnen_The_Mandala_Housekeeping_780x690px_1025.png 1520w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__right-column\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__name\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t750% ROI:\u00a0The Mandala &amp; hotelkit Housekeeping\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__excerpt\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t<p>Dank hotelkit Housekeeping spart jede Reinigungskraft im The Mandala t\u00e4glich eine Stunde, Abl\u00e4ufe sind digital, transparent und 5-Sterne-Qualit\u00e4t bleibt..<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"stories-item__link\" href=\"https:\/\/hotelkit.net\/de\/customer-stories\/750-roi-the-mandala-hotelkit-housekeeping\/\" style=\"\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t<div class=\"stories-item\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"690\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/11\/Customer_Stories_Featured_Image_Haeuseruebergreifende_Kommunikation_und_erfolgreiches_Pre_Opening_in_der_Familien_Hotelgruppe_780x690px_0824.png\" class=\"stories-item__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/11\/Customer_Stories_Featured_Image_Haeuseruebergreifende_Kommunikation_und_erfolgreiches_Pre_Opening_in_der_Familien_Hotelgruppe_780x690px_0824.png 780w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/11\/Customer_Stories_Featured_Image_Haeuseruebergreifende_Kommunikation_und_erfolgreiches_Pre_Opening_in_der_Familien_Hotelgruppe_780x690px_0824-300x265.png 300w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/11\/Customer_Stories_Featured_Image_Haeuseruebergreifende_Kommunikation_und_erfolgreiches_Pre_Opening_in_der_Familien_Hotelgruppe_780x690px_0824-768x679.png 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__right-column\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__name\" style=\"\">\n\t\t\t\t\t\t\t\t\t\tErfolgreiches Pre-Opening in der Familien-Hotelgruppe\u00a0\u00a0\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"stories-item__excerpt\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t<p>Die drei Familux Resorts optimieren mit digitalem Wissensmanagement Kommunikation, Zusammenarbeit und Pre-Opening-Prozesse effizient \u00fcber alle H\u00e4user.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"stories-item__link\" href=\"https:\/\/hotelkit.net\/de\/customer-stories\/familux-resorts\/\" style=\"\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"similar-stories-slider__buttons-wrap\">\n\t\t\t\t<button class=\"similar-stories-slider__button similar-stories-slider__prev revert\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/similar-stories\/images\/arrow-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/button>\n\t\t\t\t<button class=\"similar-stories-slider__button similar-stories-slider__next\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/similar-stories\/images\/arrow-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\t\t\t<\/div>\n<\/section>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 30px; --tab-height: 60px; --desktop-height: 100px; \"><\/div>\n\n\n<div style=\"--paddingTopPc: 0; --paddingRightPc: 60px; --paddingBottomPc: 0; --paddingLeftPc: 60px; --paddingTopTablet: 0; --paddingRightTablet: 20px; --paddingBottomTablet: 0; --paddingLeftTablet: 20px; --paddingTopMobile: 0; --paddingRightMobile: 20px; --paddingBottomMobile: 0; --paddingLeftMobile: 20px; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; --maxWidthPc: 912px; --maxWidthTablet: 912px; --maxWidthMobile: 912px; --heightPc: auto; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-start; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: stretch; --alignItemsTablet: stretch; --alignItemsMobile: stretch; --borderRadiusPc: 0 0 0 0; --borderRadiusTablet: 0 0 0 0; --borderRadiusMobile: 0 0 0 0; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n<h2 class=\"wp-block-heading has-text-align-center\">Abonniere unseren Newsletter<\/h2>\n\n\n\n\t<div class=\"hubspot-form-wrapper wp-block-hotelkit-hubspot-form\">\n\t\t<div class=\"newsletter-form\" data-portal-id=\"143981676\"\n\t\t\tdata-form-id=\"e823a5e4-d40d-4de8-9097-dbb77e1d09a8\">\n\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n\t\t\t<script type=\"text\/javascript\">\n\t\t\t\thbspt.forms.create({\n\t\t\t\t\tregion: 'eu1',\n\t\t\t\t\tportalId: '143981676',\n\t\t\t\t\tformId: 'e823a5e4-d40d-4de8-9097-dbb77e1d09a8',\n\t\t\t\t\tonFormReady: function ($form) {\n\t\t\t\t\t\t$form.parentNode.setAttribute(\"data-form\", \"newsletter-subscription\");\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 64px; --tab-height: 64px; --desktop-height: 100px; \"><\/div>\n\n\n<section style=\"--paddingTopPc: 0; --paddingRightPc: 24px; --paddingBottomPc: 0; --paddingLeftPc: 24px; --paddingTopTablet: 0; --paddingRightTablet: 24px; --paddingBottomTablet: 0; --paddingLeftTablet: 24px; --paddingTopMobile: 0; --paddingRightMobile: 20px; --paddingBottomMobile: 0; --paddingLeftMobile: 20px; --backgroundColor: transparent; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: none; --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: transparent; --overlayOpacity: 0.4; \" class=\"wp-block-hotelkit-section\">\n\t<div class='section-inner'>\n\t\t\t\t\t<div class='section-background'><\/div>\n\t\t\t\t\n\n<div style=\"--paddingTopPc: 40px; --paddingRightPc: 0; --paddingBottomPc: 40px; --paddingLeftPc: 0; --paddingTopTablet: 100px; --paddingRightTablet: 0; --paddingBottomTablet: 100px; --paddingLeftTablet: 0; --paddingTopMobile: 100px; --paddingRightMobile: 0; --paddingBottomMobile: 100px; --paddingLeftMobile: 0; --backgroundColor: #2E3345; --backgroundColorOpacity: 1; --backgroundImageSize: cover; --backgroundImageUrl: url(https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/3256544-uhd_3840_2160_25fps-1.jpg); --backgroundImagePositionX: center; --backgroundImagePositionY: center; --backgroundImageOpacity: 1; --overlayColor: #2E3345; --overlayOpacity: 1; --maxWidthPc: 1330px; --maxWidthTablet: 1330px; --maxWidthMobile: 1330px; --heightPc: auto; --heightTablet: auto; --heightMobile: auto; --minHeightPc: auto; --minHeightTablet: auto; --minHeightMobile: auto; --marginLeftPc: auto; --marginRightPc: auto; --marginLeftTablet: auto; --marginRightTablet: auto; --marginLeftMobile: auto; --marginRightMobile: auto; --marginTopPc: 0; --marginBottomPc: 0; --marginTopTablet: 0; --marginBottomTablet: 0; --marginTopMobile: 0; --marginBottomMobile: 0; --justifyContentPc: flex-start; --justifyContentTablet: flex-start; --justifyContentMobile: flex-start; --alignItemsPc: flex-start; --alignItemsTablet: flex-start; --alignItemsMobile: flex-start; --borderRadiusPc: 12px 12px 12px 12px; --borderRadiusTablet: 12px 12px 12px 12px; --borderRadiusMobile: 12px 12px 12px 12px; \" class=\"wp-block-hotelkit-custom-container\">\n\t<div class='container-inner'>\n\t\t<div class='container-background'><\/div>\n\t\t\n\n<div style=\"--backgroundColor: transparent; --borderRadius: 0; --borderRadiusMobile: 0; --max-width: 634px; --paddingTopPc: 0; --paddingRightPc: 20px; --paddingBottomPc: 0; --paddingLeftPc: 20px; --paddingTopMobile: 0; --paddingRightMobile: 20px; --paddingBottomMobile: 0; --paddingLeftMobile: 20px; \" class=\"wp-block-hotelkit-container\">\n    \n\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-54-font-size wp-elements-49f9f94a7dbdf619adab4e8ad51f191d\">Schreib Geschichte mit hotelkit<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-a3cef9cd720d2e024cf371ba4344c83a\" style=\"line-height:1.6\">Vereinbare eine kostenlose Demo und erlebe,<br>wie hotelkit die t\u00e4glichen Abl\u00e4ufe in deinem Hotel optimiert.<\/p>\n\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 32px; --tab-height: 32px; --desktop-height: 40px; \"><\/div>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button button button-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/hotelkit.net\/de\/demo\/\">Demo buchen<\/a><\/div>\n<\/div>\n\n<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 64px; --tab-height: 64px; --desktop-height: 100px; \"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":20511,"parent":0,"template":"","customer-category":[109,6],"customer-location":[72,100],"class_list":["post-19657","customer-story","type-customer-story","status-publish","has-post-thumbnail","hentry","customer-category-individualhotels","customer-category-independent-hotels","customer-location-germany","customer-location-deutschland"],"acf":{"teaser_text":"","logo":20256,"archive_logo":20262,"hero_image_for_archive_page":20516,"name":"","location":"","mobile_link":""},"_links":{"self":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-story\/19657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-story"}],"about":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/types\/customer-story"}],"version-history":[{"count":3,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-story\/19657\/revisions"}],"predecessor-version":[{"id":25363,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-story\/19657\/revisions\/25363"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media\/20511"}],"wp:attachment":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media?parent=19657"}],"wp:term":[{"taxonomy":"customer-category","embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-category?post=19657"},{"taxonomy":"customer-location","embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/customer-location?post=19657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}