{"id":14575,"date":"2025-02-11T12:52:00","date_gmt":"2025-02-11T11:52:00","guid":{"rendered":"https:\/\/hotelkit.net\/?post_type=integration&#038;p=14575"},"modified":"2025-07-22T09:38:38","modified_gmt":"2025-07-22T07:38:38","slug":"vocust","status":"publish","type":"integration","link":"https:\/\/hotelkit.net\/de\/integrationen\/vocust\/","title":{"rendered":"Vocust"},"content":{"rendered":"\n\n<section class=\"wp-block-hotelkit-integration-single-info\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumbs\">\n\t\t\t<div class=\"breadcrumbs__inner\">\n\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen\" target=\"_self\">\n\t\t\t\t\tIntegrations\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen?slug=guest-engagement-de\" target=\"_self\">\n\t\t\t\t\t\tGuest Engagement\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<div class=\"breadcrumbs__current\">\n\t\t\t\t\tVocust\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"container section-container\">\n\t\t\t\t<div class=\"section-left-column\" style=\"background-color: #fff; --border-radius-pc: 12px 0 0 12px; --border-radius-mobile: 12px; \">\n\t\t\t\t\t\t\t<div class=\"image-wrapper ibg\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325.png\" class=\"featured-image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 42px; --font-size-mobile: 24px; \">\n\t\t\t\t\tVocust\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\t\u00dcber\t\t\t\t<\/h4>\n\t\t\t\t<p style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"description\">\n\t\t\t\t\tVocust ist ein Technologieunternehmen, das sich auf das Management von Kundenerlebnissen in der Hotellerie in China spezialisiert hat. Es unterst\u00fctzt Unternehmen dabei, die Serviceeffizienz zu steigern, das Kundenerlebnis zu verbessern und den Unternehmenswert zu maximieren. Vocust bietet digitale L\u00f6sungen und Tools f\u00fcr das G\u00e4stemanagement, von der Qualit\u00e4tskontrolle vor der Anreise \u00fcber die Service\u00fcberwachung w\u00e4hrend des Aufenthalts bis hin zur Nachbetreuung und Bewertung.\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\tWebsite\t\t\t\t<\/h4>\n\t\t\t\t<a style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"link\" target=\"_blank\" href=\"https:\/\/www.vocust.com\" rel=\"noopener\">\n\t\t\t\t\twww.vocust.com\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-top-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\tKategorie\t\t\t\t<\/h4>\n\t\t\t\t<ul class=\"term-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \">Guest Engagement<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"section-right-column\" style=\"background-color: #EAEBEC; --border-radius-pc: 0 12px 12px 0; --border-radius-mobile: 0 0 12px 12px; \">\n\t\t\t\n\n<h1 class=\"wp-block-heading has-42-font-size\">Wie Vocust mit hotelkit integriert ist<\/h1>\n\n\n\n<p>Die Schnittstelle zwischen Vocust und hotelkit erleichtert und optimiert die Bearbeitung von G\u00e4stew\u00fcnschen. G\u00e4stew\u00fcnsche werden nahtlos von Vocust an hotelkit \u00fcbertragen, wo Empf\u00e4nger individuell ausgew\u00e4hlt und der Status der Anfrage direkt aktualisiert werden kann. Alle Status\u00e4nderungen werden automatisch zur\u00fcck zu Vocust \u00fcbermittelt, wodurch beide Systeme auf dem neuesten Stand bleiben.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Vorteile:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e4ste erhalten schnelle und effiziente Antworten auf ihre Anfragen.<\/li>\n\n\n\n<li>Zust\u00e4ndige Hotelmitarbeitende werden umgehend \u00fcber G\u00e4stew\u00fcnsche in hotelkit informiert.<\/li>\n\n\n\n<li style=\"padding-bottom:var(--wp--preset--spacing--32)\">Personalisierter Service mit Echtzeit-Updates w\u00e4hrend des G\u00e4steaufenthalts.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">Zur Aktivierung:<\/h5>\n\n\n\n<p>Falls du noch kein hotelkit-Kunde bist und mehr erfahren m\u00f6chtest, nimm bitte Kontakt mit uns auf.<\/p>\n\n\n\n<p>Wenn du bereits hotelkit-Kunde bist, gehe zum Marketplace in deinem hotelkit-Konto, um weitere Informationen zu erhalten und diese Schnittstelle zu aktivieren.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"wp-block-hotelkit-related-integrations\">\n\t\n\n    <div class=\"container section-container\">\n\t\t            <h2 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 54px; --font-size-mobile: 32px; --margin-bottom-pc: 24px; --margin-bottom-mobile: 24px; \">\n\t\t\t\t\u00c4hnliche Integrationen            <\/h2>\n\t\t\n\t\t            <div class=\"section-text\" style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; --margin-bottom-pc: 108px; --margin-bottom-mobile: 64px; \">\n\t\t\t\tWeitere Systeme, die du in hotelkit integrieren kannst. Somit sind alle Informationen zentral an einem Ort geb\u00fcndelt.            <\/div>\n\t\t\n        <div class=\"related-integration-slider front\">\n            <div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/contastic\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_contastic_370x250px_0325.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tcontastic                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/hoteza\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/04\/Integrations_hoteza_370x250px_0425.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tHoteza                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/alveni-ai\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/02\/Integrations_alveni_ai_370x250px_0226.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tAlveni AI                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/stay\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"251\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"Logo Stay\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824.png 371w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824-300x203.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tStay                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/mara\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t                                    <div class=\"soon\">\n\t\t\t\t\t\t\t\t\t\tSoon                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tMARA                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/protel-io\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_Protel_370x250px_0126.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"protel from planet logo\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tProtel IO                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/stayntouch\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_stayntouch_370x250px_0126.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tStayntouch                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/guestline\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tGuestline                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t\t\t\t\t            <\/div>\n            <div class=\"related-integration-slider__buttons-wrap\">\n                <button class=\"related-integration-slider__button related-integration-slider__prev revert\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n                <button class=\"related-integration-slider__button related-integration-slider__next\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 100px; --tab-height: 100px; --desktop-height: 100px; \"><\/div>\n\n\n<p><\/p>\n","protected":false},"author":5,"featured_media":14771,"template":"","meta":{"_acf_changed":false,"footnotes":""},"integrations-category":[73],"class_list":["post-14575","integration","type-integration","status-publish","has-post-thumbnail","hentry","integrations-category-guest-engagement-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/14575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/types\/integration"}],"author":[{"embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/14575\/revisions"}],"predecessor-version":[{"id":23146,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/14575\/revisions\/23146"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media\/14771"}],"wp:attachment":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media?parent=14575"}],"wp:term":[{"taxonomy":"integrations-category","embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integrations-category?post=14575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}