{"id":23572,"date":"2026-02-26T11:19:25","date_gmt":"2026-02-26T10:19:25","guid":{"rendered":"https:\/\/hotelkit.net\/?post_type=integration&#038;p=23572"},"modified":"2026-03-16T09:54:23","modified_gmt":"2026-03-16T08:54:23","slug":"alveni-ai","status":"publish","type":"integration","link":"https:\/\/hotelkit.net\/de\/integrationen\/alveni-ai\/","title":{"rendered":"Alveni AI"},"content":{"rendered":"\n\n<section class=\"wp-block-hotelkit-integration-single-info\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumbs\">\n\t\t\t<div class=\"breadcrumbs__inner\">\n\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen\" target=\"_self\">\n\t\t\t\t\tIntegrations\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen?slug=guest-engagement-de\" target=\"_self\">\n\t\t\t\t\t\tGuest Engagement\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<div class=\"breadcrumbs__current\">\n\t\t\t\t\tAlveni AI\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"container section-container\">\n\t\t\t\t<div class=\"section-left-column\" style=\"background-color: #fff; --border-radius-pc: 12px 0 0 12px; --border-radius-mobile: 12px; \">\n\t\t\t\t\t\t\t<div class=\"image-wrapper ibg\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/02\/Integrations_alveni_ai_370x250px_0226.svg\" class=\"featured-image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 42px; --font-size-mobile: 24px; \">\n\t\t\t\t\tAlveni AI\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\t\u00dcber\t\t\t\t<\/h4>\n\t\t\t\t<p style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"description\">\n\t\t\t\t\tAlveni AI bietet KI-gest\u00fctzte Telefon- und Chat-Assistenten, die speziell f\u00fcr Hotels entwickelt wurden. Rund um die Uhr verf\u00fcgbar \u2013 \u00fcber Telefon, Website, WhatsApp, Instagram, Facebook und E-Mail \u2013 versteht Alveni AI G\u00e4steanfragen in nat\u00fcrlicher Sprache und antwortet sofort. Durch die Bearbeitung von Routinefragen, komplexen Anliegen sowie Echtzeit-Upselling-M\u00f6glichkeiten steigert Alveni AI die Direktbuchungen, reduziert die Arbeitsbelastung des Personals und sorgt f\u00fcr ein nahtloses, professionelles und markenkonformes G\u00e4steerlebnis.\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 16px; \">\n\t\t\t\t\tWebsite\t\t\t\t<\/h4>\n\t\t\t\t<a style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"link\" target=\"_blank\" href=\"https:\/\/alveni.ai\" rel=\"noopener\">\n\t\t\t\t\talveni.ai\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-top-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\tKategorie\t\t\t\t<\/h4>\n\t\t\t\t<ul class=\"term-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \">Guest Engagement<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"section-right-column\" style=\"background-color: #EAEBEC; --border-radius-pc: 0 12px 12px 0; --border-radius-mobile: 0 0 12px 12px; \">\n\t\t\t\n\n<h2 class=\"wp-block-heading has-42-font-size\">Wie Alveni AI in hotelkit integriert ist<\/h2>\n\n\n\n<p>Alveni AI integriert sich nahtlos in hotelkit und erleichtert Hotels die Verwaltung der G\u00e4stekommunikation \u00fcber Telefon- und digitale Kan\u00e4le. G\u00e4steanfragen, die per Telefon, Chat oder Messaging-Plattform eingehen, werden in Echtzeit automatisch als strukturierte \u00dcbergaben an hotelkit \u00fcbermittelt. Alle Nachrichten und Benachrichtigungen werden zentral in hotelkit dokumentiert, wo Mitarbeitende die Anfragen direkt in ihrer gewohnten Arbeitsumgebung bearbeiten k\u00f6nnen. So bleibt die G\u00e4stekommunikation organisiert, nachvollziehbar und effizient umsetzbar.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Vorteile:&nbsp;&nbsp;<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimiert die Kommunikation zwischen G\u00e4sten und Mitarbeitenden \u00fcber Telefon- und digitale Kan\u00e4le hinweg.<\/li>\n\n\n\n<li>Echtzeit-\u00dcbertragung von G\u00e4steanfragen direkt in hotelkit.<\/li>\n\n\n\n<li>Reduzierung der Arbeitsbelastung an der Rezeption durch KI-gest\u00fctzte Automatisierung.<\/li>\n\n\n\n<li>Zentrale, strukturierte und transparente G\u00e4stekommunikation in hotelkit.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">Zur Aktivierung:<\/h5>\n\n\n\n<p>Wenn du bereits hotelkit-Kunde bist,&nbsp;kannst du im&nbsp;Marketplace&nbsp;deines&nbsp;hotelkit-Kontos&nbsp;weitere Informationen zu&nbsp;dieser&nbsp;Schnittstelle&nbsp;abrufen und sie dort direkt aktivieren.<\/p>\n\n\n\n<p>Falls du noch kein hotelkit-Kunde bist und mehr erfahren m\u00f6chtest, nimm bitte&nbsp;<a href=\"http:\/\/hotelkit.net\/de\/kontakt\">Kontakt&nbsp;<\/a>mit uns auf.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"wp-block-hotelkit-related-integrations\">\n\t\n\n    <div class=\"container section-container\">\n\t\t            <h2 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 54px; --font-size-mobile: 32px; --margin-bottom-pc: 24px; --margin-bottom-mobile: 24px; \">\n\t\t\t\t\u00c4hnliche Integrationen            <\/h2>\n\t\t\n\t\t            <div class=\"section-text\" style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; --margin-bottom-pc: 108px; --margin-bottom-mobile: 64px; \">\n\t\t\t\tWeitere Systeme, die du in hotelkit integrieren kannst. Somit sind alle Informationen zentral an einem Ort geb\u00fcndelt.            <\/div>\n\t\t\n        <div class=\"related-integration-slider front\">\n            <div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/vocust\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Vocust_370x250px_0325-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tVocust                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/contastic\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_contastic_370x250px_0325.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tcontastic                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/hoteza\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/04\/Integrations_hoteza_370x250px_0425.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tHoteza                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/stay\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"251\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"Logo Stay\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824.png 371w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_stay_370x250px_0824-300x203.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tStay                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/protel-io\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_Protel_370x250px_0126.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"protel from planet logo\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tProtel IO                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/front-office-cloud\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Simplify_Hospitality_370x250px_0225.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tFront Office Cloud                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/personio\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t                                    <div class=\"soon\">\n\t\t\t\t\t\t\t\t\t\tSoon                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/07\/Integrations_Personio_370x250px_0725.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tPersonio                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/mara\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t                                    <div class=\"soon\">\n\t\t\t\t\t\t\t\t\t\tSoon                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/07\/Integrations_Mara_370x250px_0726-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tMARA                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t\t\t\t\t            <\/div>\n            <div class=\"related-integration-slider__buttons-wrap\">\n                <button class=\"related-integration-slider__button related-integration-slider__prev revert\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n                <button class=\"related-integration-slider__button related-integration-slider__next\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n     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