{"id":3659,"date":"2024-08-22T12:56:00","date_gmt":"2024-08-22T10:56:00","guid":{"rendered":"https:\/\/hotelkit.net\/?post_type=integration&#038;p=3659"},"modified":"2026-05-07T08:22:21","modified_gmt":"2026-05-07T06:22:21","slug":"customer-alliance","status":"publish","type":"integration","link":"https:\/\/hotelkit.net\/de\/integrationen\/customer-alliance\/","title":{"rendered":"Customer Alliance\u00a0"},"content":{"rendered":"\n\n<section class=\"wp-block-hotelkit-integration-single-info\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumbs\">\n\t\t\t<div class=\"breadcrumbs__inner\">\n\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen\" target=\"_self\">\n\t\t\t\t\tIntegrations\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a class=\"breadcrumbs__link\" href=\"https:\/\/hotelkit.net\/de\/integrationen?slug=reputation-management-crm-de\" target=\"_self\">\n\t\t\t\t\t\tReputation Management &amp; CRM\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-right.svg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<div class=\"breadcrumbs__current\">\n\t\t\t\t\tCustomer Alliance\u00a0\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"container section-container\">\n\t\t\t\t<div class=\"section-left-column\" style=\"background-color: #fff; --border-radius-pc: 12px 0 0 12px; --border-radius-mobile: 12px; \">\n\t\t\t\t\t\t\t<div class=\"image-wrapper ibg\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/05\/Integrations_Customer_Alliance_370x250px_0526.png\" class=\"featured-image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/05\/Integrations_Customer_Alliance_370x250px_0526.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/05\/Integrations_Customer_Alliance_370x250px_0526-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 42px; --font-size-mobile: 24px; \">\n\t\t\t\t\tCustomer Alliance\u00a0\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\t\u00dcber\t\t\t\t<\/h4>\n\t\t\t\t<p style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"description\">\n\t\t\t\t\tCustomer Alliance ist eine Guest-Feedback-Intelligence-Plattform f\u00fcr die Hotellerie, der weltweit mehr als 5.000 Hotels vertrauen. Sie hilft Hotels, G\u00e4stefeedback aus f\u00fchrenden Bewertungsportalen sowie individuellen CSAT- und NPS-Umfragen zentral zu erfassen, auszuwerten und in KI-gest\u00fctzte Insights und KPIs zu verwandeln.<br>Mit \u00fcber 3 Millionen verarbeiteten Umfragen, mehr als 90 Millionen gesammelten Bewertungen und mehr als 90 Integrationen \u2013 darunter bidirektionale Anbindungen an 19 f\u00fchrende Portale wie Booking.com, Expedia und HolidayCheck \u2013 unterst\u00fctzt Customer Alliance Hotels dabei, Reputation zu managen, G\u00e4stezufriedenheit zu messen und Feedback in messbare Ergebnisse umzusetzen.\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\tWebsite\t\t\t\t<\/h4>\n\t\t\t\t<a style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \" class=\"link\" target=\"_blank\" href=\"https:\/\/www.customer-alliance.com\" rel=\"noopener\">\n\t\t\t\t\twww.customer-alliance.com\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/integration-single-info\/images\/arrow-top-right.svg\"\n\t\t\t\t\t\talt=\"\">\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<h4 style=\"color: #1A1C26; --font-size-pc: 20px; --font-size-mobile: 18px; \">\n\t\t\t\t\tKategorie\t\t\t\t<\/h4>\n\t\t\t\t<ul class=\"term-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; \">Reputation Management &amp; CRM<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"section-right-column\" style=\"background-color: #EAEBEC; --border-radius-pc: 0 12px 12px 0; --border-radius-mobile: 0 0 12px 12px; \">\n\t\t\t\n\n<h1 class=\"wp-block-heading has-42-font-size\">Wie Customer Alliance in hotelkit integriert ist<\/h1>\n\n\n\n<p>G\u00e4stebewertungen werden t\u00e4glich von Customer Alliance an individuell definierte Personen in hotelkit \u00fcbermittelt. Dadurch f\u00e4llt es den zust\u00e4ndigen Mitarbeitern leicht, relevante Informationen zu G\u00e4stebewertungen an das ganze Team oder ausgew\u00e4hlte Kollegen weiterzuleiten.&nbsp;<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-20-font-size\">Vorteile:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Einfaches Teilen von G\u00e4stebewertungen mit dem Team oder ausgew\u00e4hlten Empf\u00e4ngern&nbsp;<\/li>\n\n\n\n<li>\u00dcbersichtliche Diskussion mit Kollegen zu den diversen Vorkommnissen, welche Grundlage f\u00fcr eine negative sowie positive G\u00e4stebewertung sind&nbsp;&nbsp;<\/li>\n\n\n\n<li style=\"padding-bottom:var(--wp--preset--spacing--32)\">Gesteigertes Bewusstsein f\u00fcr G\u00e4stebewertungen im gesamten Team&nbsp;<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">Zur Aktivierung: <\/h5>\n\n\n\n<p>Falls du noch kein hotelkit-Kunde bist und mehr erfahren m\u00f6chtest, nimm bitte <a href=\"https:\/\/hotelkit.net\/de\/demo\/\">Kontakt mit uns<\/a> auf.<\/p>\n\n\n\n<p>Wenn du bereits ein hotelkit-Kunde bist, besuche den Marketplace innerhalb deines hotelkit-Kontos, um mehr \u00fcber diese Schnittstelle zu erfahren und diese zu aktivieren.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"wp-block-hotelkit-related-integrations\">\n\t\n\n    <div class=\"container section-container\">\n\t\t            <h2 class=\"section-title\" style=\"color: #1A1C26; --font-size-pc: 54px; --font-size-mobile: 32px; --margin-bottom-pc: 24px; --margin-bottom-mobile: 24px; \">\n\t\t\t\t\u00c4hnliche Integrationen            <\/h2>\n\t\t\n\t\t            <div class=\"section-text\" style=\"color: #1A1C26; --font-size-pc: 16px; --font-size-mobile: 16px; --margin-bottom-pc: 108px; --margin-bottom-mobile: 64px; \">\n\t\t\t\tWeitere Systeme, die du in hotelkit integrieren kannst. Somit sind alle Informationen zentral an einem Ort geb\u00fcndelt.            <\/div>\n\t\t\n        <div class=\"related-integration-slider front\">\n            <div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/trustyou\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_TrustYou_370x250px_0825.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tTrustYou                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/kunleisys\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"251\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_KunLeiSys_370x250px_0824.jpg\" class=\"related-integration-slide__image wp-post-image\" alt=\"Logo KunLeiSys\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_KunLeiSys_370x250px_0824.jpg 371w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_KunLeiSys_370x250px_0824-300x203.jpg 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tKunLeiSys                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/dailypoint\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"251\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_dailypoint_370x250px_0824.jpg\" class=\"related-integration-slide__image wp-post-image\" alt=\"Logo dailypoint\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_dailypoint_370x250px_0824.jpg 371w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_dailypoint_370x250px_0824-300x203.jpg 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tdailypoint                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/iiqcheck\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"251\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_iiQcheck_370x250px_0824.jpg\" class=\"related-integration-slide__image wp-post-image\" alt=\"Logo iiQcheck\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_iiQcheck_370x250px_0824.jpg 371w, https:\/\/hotelkit.net\/wp-content\/uploads\/2024\/08\/Integrations_iiQcheck_370x250px_0824-300x203.jpg 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tiiQcheck                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/guestline\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"250\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126.png\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" srcset=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126.png 370w, https:\/\/hotelkit.net\/wp-content\/uploads\/2026\/01\/Integrations_guestline_370x250px_0126-300x203.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tGuestline                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/contastic\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_contastic_370x250px_0325.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tcontastic                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/hoteza\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/04\/Integrations_hoteza_370x250px_0425.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tHoteza                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t                    <div class=\"swiper-slide\">\n                        <a href=\"https:\/\/hotelkit.net\/de\/integrationen\/front-office-cloud\/\" class=\"related-integration-slide\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__image-wrap\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/hotelkit.net\/wp-content\/uploads\/2025\/03\/Integrations_Simplify_Hospitality_370x250px_0225.svg\" class=\"related-integration-slide__image wp-post-image\" alt=\"\" \/>                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <div class=\"related-integration-slide__title\">\n\t\t\t\t\t\t\t\t\tFront Office Cloud                                <\/div>\n\t\t\t\t\t\t\t                        <\/a>\n                    <\/div>\n\t\t\t\t\t\t\t\t            <\/div>\n            <div class=\"related-integration-slider__buttons-wrap\">\n                <button class=\"related-integration-slider__button related-integration-slider__prev revert\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n                <button class=\"related-integration-slider__button related-integration-slider__next\">\n                    <img decoding=\"async\" src=\"https:\/\/hotelkit.net\/wp-content\/themes\/hotelkit-theme\/gutenberg-blocks\/src\/related-integrations\/images\/arrow-right.svg\"\n                         alt=\"\">\n                <\/button>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"wp-block-hotelkit-spacer\" style=\"--height: 100px; --tab-height: 100px; --desktop-height: 100px; \"><\/div>","protected":false},"author":5,"featured_media":24552,"template":"","meta":{"_acf_changed":false,"footnotes":""},"integrations-category":[78],"class_list":["post-3659","integration","type-integration","status-publish","has-post-thumbnail","hentry","integrations-category-reputation-management-crm-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/3659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/types\/integration"}],"author":[{"embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/3659\/revisions"}],"predecessor-version":[{"id":24520,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integration\/3659\/revisions\/24520"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media\/24552"}],"wp:attachment":[{"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/media?parent=3659"}],"wp:term":[{"taxonomy":"integrations-category","embeddable":true,"href":"https:\/\/hotelkit.net\/de\/wp-json\/wp\/v2\/integrations-category?post=3659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}