Simplify everyday work

Your Hotel Operations Platform

Our products at a glance

Available as an all-in-one or customized solution

Collaboration

Smooth operations start with good communication. Connect teams, departments and locations, automate workflows, and centralize knowledge management.

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Housekeeping

Streamline all cleaning processes. Automate daily planning to save time and cut costs through increased efficiency. The seamless interface to the PMS allows for real-time status updates.

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Facility Managament

Automate maintenance cycles and minimize time-consuming manual tasks. Consumption data as well as inventory and repairs are centrally recorded and managed.

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3,500+

hotels worldwide use hotelkit daily

160,000+

users streamline their workday
with our solution

94%

of our clients recommend us

front view of Hotel Estrel Berlin at dawn

As the largest hotel in Germany, the Estrel Hotel Berlin naturally faced some challenges. With hotelkit, the daily work routine was made easier.

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hotelkit supports the opening of the new Familux hotel. Knowledge management now works simultaneously and independently of location in all 3 establishments.

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charming hotel room of Radisson Blu Hotel Bergen, interior mostly in red

hotelkit Housekeeping reduces the workload and enables a more cost-effective working method at the Radisson Hotel Bergen.

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Radisson Blu Dubai Deira Creek front view at dawn

Real-time tracking and automated Facility Management relieve pressure for the maintenance team at Radisson Dubai Creek.

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From the evaluation process to the setup: Senior Director of Operations Patrick Apostolo shares why the choice fell on hotelkit.

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Discover a new level of efficiency

Facilitate team communication, automate housekeeping, and speed up repairs.
hotelkit makes it simple.

Connect the entire team

Reach everyone, anywhere

Share information quickly and contact the whole team instantly. This makes shift handovers, news updates, and knowledge sharing easy for everyone. Social Tools like chats and feeds boost team spirit and engagement.

Connect the entire team

Simplify workflows

Complete daily tasks, onboard new team members, and meet guest needs with digital workflows. Handle recurring tasks like walkthroughs and repairs quickly and cost-effectively.

Connect the entire team

Optimize data usage

Improve your resource planning with data. Schedule your staff based on peak times, track guest requests and complaints in real time, and oversee all processes on the smart dashboard.

Digitalize your housekeeping

Automate cleaning processes

Cleaning schedules, checklists, and room inspections are automated and sent via the app. Additionally communication with Front Office and Maintenance is faster, saving time and reducing phone calls.

Digitalize your housekeeping

Maximize resource efficiency

Analytics and reports offer detailed data on housekeeping peak times. This helps you allocate resources more effectively and boost your team’s productivity.

Digitalize your housekeeping

Seamless PMS integration

A seamless interface to your Property Management System allows for quick data transfers in real time.

Optimize maintenance and repairs

Automize preventive maintenance

Automate and manage inventory, repairs and preventive maintenance in one place. Assign digital tasks directly to your maintenance team.

Optimize maintenance and repairs

Easy asset lifecycle management

Enhance the performance and cost-effectiveness of your facilities with digital asset-lifecycle-management. Document energy consumption data and meter readings centrally and clearly.

Manage multiple properties

Improve communication, collaboration, and standardization across hotels. Use hotelkit as a
Multi-Property solution to connect all locations on one platform.

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Customer testimonials

hotelkit reduces stress in the daily work routine by replacing endless phone calls, paper lists, and on-the-go communication with a single tool that directs information to the right person.

Sandra Hösl

Hotel Manager

Innovation is not just a buzzword for us; it’s a core corporate value. Leveraging digital tools like hotelkit is essential to upholding this principle.

Doris Schwarz

Deputy Manager

We’re delighted to cooperate with a professional partner like hotelkit. This collaboration generates significant benefits for us as a hotel chain, our large number of employees, and of course, our guests.

Chema Basterrechea

Global President and COO

hotelkit reduces stress in the daily work routine by replacing endless phone calls, paper lists, and on-the-go communication with a single tool that directs information to the right person.

Sandra Hösl

Hotel Manager

Innovation is not just a buzzword for us; it’s a core corporate value. Leveraging digital tools like hotelkit is essential to upholding this principle.

Doris Schwarz

Deputy Manager

Chema Basterrechea

Global President and COO

The ultimate tool for
every department

hotelkit simplifies the workflows of all departments.
It’s modern, intuitive, and tailored to the needs of your teams.

Basic Training

Tasks & Process Management

Corporate Management

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

General Management and Operations

Stay on top of all ongoing processes with the hotelkit Dashboard and monitor your team’s work progress in real time.

Front Office

Everything in one place: Communication with Housekeeping and Maintenance is faster, and guest requests and complaints are handled more quickly.

Housekeeping

The cleaning planning process is fully automated. The team can easily tick off checklists via the app and with the seamless PMS integration, everyone is always up-to-date.

Maintenance

From replacing a light bulb to fixing the A/C: any necessary repairs are now communicated via the app, ensuring quick and easy processes.

Human Resources

Embedded social tools strengthen team spirit and engagement. The built-in Google Translate feature breaks down language barriers.

Analytics & Reports

Guest Services

Cleaning Workflows

Customer Stories

Repairs & Preventive Maintenance

Customer Stories

SOPs & Knowledge Management

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

Team Communication

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

Hotel Groups & Chains

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

IT

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

Independent Hotels

From HQ to the hotel: hotelkit streamlines communication and collaboration across locations. Document all processes and brand standards on one platform.

Integrate existing
systems with ease

hotelkit integrates seamlessly with your existing systems and programs. Use Single Sign-On or synchronize selected data to reduce work time and speed up response.

Why industry leaders
choose hotelkit

From hoteliers, for hoteliers

hotelkit was created with the hotel industry’s challenges in mind. With a team of industry experts, we’re redefining the way hotel teams collaborate.

Easy to use for everyone

The platform is user-friendly and intuitive, accessible via app or browser. It’s simple to use and suitable for anyone, regardless of age or technical know-how.

Personalized Support

Any questions? We’re here to help. Our multilingual support team is available to provide advice and feedback during the 30-day free trial and beyond — available via the platform, phone, or email.

Customer appointment with three smiling ladies in a professional environment .

About Us

Why hotelkit