The interface between Contler and hotelkit makes it possible to send guest requests from Contler directly in hotelkit to a selected group of recipients. For example, if a guest orders a wake-up call via Contler, it can be sent directly to the front office team via hotelkit. This way, guest requests can’t be overseen and guests get a quick response to their requests.

Advantages

• every request made through Contler that requires intervention is automatically transferred to hotelkit and assigned to the right hotel team member
• guests receive a quick reaction to their request