How Facebook Messenger integrates with hotelkit

This interface enables direct communication with the guest via Facebook Messenger. Guests can send their enquiries, requests and concerns via Facebook Messenger to the hotel. These requests can be answered by the hotel staff directly in hotelkit and a request can be forwarded internally.

Integrations advantages

  • Quick and easy communication with guests before, during and after their stay
  • Virtual reception to meet guest requests and advise the guests
  • Short response times regardless of office hours and location (also available on mobile devices)
  • No login to Facebook necessary

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