Guests who wish to get in touch with the hotel via the guest-service-system straiv expect a quick response and fast handling of their request, which is the reason why all these requests can be directly forwarded in hotelkit and shared within the team. Furthermore, clear responsibilities for certain tasks can be assigned and the employees can directly reply to the guests from hotelkit.

Integrations advantages

• guests receive a quick response to their request
• responsible hotel employees can answer guest requests directly from their usual hotelkit work environment