Read what the hotel has to say about us:

In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application.

Denis Frachon General Manager

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Interview with Denis Frachon

Denis Frachon, owner and manager at the Hôtel & Spa La Villa Cap Ferrat on the beautiful Côte d'Azur, shares his overall summer 2020 experience and the challenges to come for 2021.

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