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hotelkit, the collaboration and knowledge platform used by hotel teams worldwide, announced the launch of hotelkit Knowledge AI, a new 24/7 internal AI assistant designed to make hotel knowledge accessible exactly when it is needed in daily operations.

The Chocolate on the Pillow Group has successfully rolled out hotelkit Collaboration in 28 hotels across Germany, Austria and Switzerland. With this implementation, the hotel group establishes a unified and structured communication and collaboration system for its growing portfolio.

For the sixth year in a row, hotelkit shines at the international HotelTechAwards, winning in 4 categories and keeping the title as the “Best Hotel Operations Platform”! An achievement shaped by 80,000+ verified client reviews and evaluated through 100,000+ data points.

hotel tech awards hotelkit winning badges

Connecting 40,000 employees on a central platform to ensure worldwide communication, collaboration, and standardization. Pim de Hooge, Senior Corporate Operations Manager RHG Group takes us on the journey of how Radisson Hotel Group achieved this together with hotelkit.

We’re excited to share a major milestone for hotelkit – our rebrand that reflects not who we are today, but where we’re headed in the future. While our mission to simplify hotel teams’ daily work remains stronger than ever, our refreshed brand captures our journey and vision for the years ahead. 

BLLA

Los Angeles, 15th January 2026

Recognized for the sixth consecutive year for excellence in Staff Collaboration, Housekeeping, Employee Engagement & Maintenance Software. hotelkit, the global hotel operations platform…

TECNO HOTEL

Madrid, 15th November 2025

The Hotel Rural La Encantada, located in Becerril (Segovia), has been recognized with the 2025 Most Innovative Hotel Award, powered by hotelkit. This award, created seven years ago by hotelkit…

ITB Berlin

Berlin, 5th March 2025

Join hotelkit’s Co-Founder Marius Donhauser and Corporate Operations Manager at Radisson Hotels Group as they share insights on implementing a central communication hub for 40,000…

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