Seamless integration with your existing systems

ULRICHSHOF is one of Germany’s leading family hotels and has a clear mission: to offer guests a modern, digitally enhanced stay while boosting internal efficiency. By integrating Guestnet and hotelkit, the hotel has streamlined operations, strengthened team communication, and elevated the guest experience across the board. 

In our latest Up2Date Spring Edition, we’ll show you all the exciting changes at hotelkit over the past few months – and there’s a lot!

“Does the hotel have a pool?”, “Can I bring my dachshund?”, “Does the breakfast buffet have oat milk?” Hotel guests often tend to ask the same types of questions. Thankfully, there are chatbot solutions like DialogShift that can provide answers in only a matter of seconds. Olga Heuser, CEO of DialogShift, talks with us about the advantages of using chatbots in hotels and reducing staff workload.

The Henriette Stadthotel in Vienna counts among the first hotelkit clients. They have been working with the smart & innovative communication solution since 2012. In doing so, hotelkit has also always been used to promote cohesion within the team. Recently, the team of the Viennese city hotel has been sharing snippets of their daily work routine as well as their personal life in the social stream “hotelkit Moments”. Marketing Manager Lisi Egger shares her experiences.