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Simplify everyday work

Your All-In-One
Hotel Operations Platform

Simplify Team Collaboration

Smooth operations start with good communication. Connect teams, departments and locations, automate workflows, and centralize knowledge management.

Digitalize Housekeeping

Streamline all cleaning processes. Automate daily planning to save time and cut costs through increased efficiency. The interface to the PMS allows for real-time status updates.

Optimize Facility Management

Automate maintenance cycles and minimize time-consuming manual tasks. Consumption data as well as inventory and repairs are centrally recorded and managed. 

3,500+

hotels worldwide use
hotelkit daily

160,000+

users streamline their
workday with our solution

94%

of our clients
recommend us

From hoteliers, for hoteliers

front view of Hotel Estrel Berlin at dawn
Optimal coordination and communication at Estrel, Germany’s largest hotel
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Radisson Hotel Group connects 40,000 employees on one digital platform with hotelkit
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Hotel InterContinental Vienna from a front view dawn.
hotelkit replaces Legacy Software at InterContinental Vienna
Read the full story
Lounge of Radisson Hotel Manchester Airport, white Lounge chairs and long hanging lamps
Smooth Hotel Operations: Structured Task Management at Radisson Manchester 
Read the full story

Explore our products

Connect the entire team

Connect the entire team

Smiling female Front Office in a dark suit holding a smartphone, with overlay elements displaying a 'Morning Shift Checklist' and a chat interface overlay shows recent conversations.

Reach everyone, anywhere

Share information quickly and contact the whole team instantly. This makes shift handovers, news updates, and knowledge sharing easy for everyone. Social Tools like chats and feeds boost team spirit and engagement.

Simplify workflows

Complete daily tasks, onboard new team members, and meet guest needs with digital workflows. Handle recurring tasks like walkthroughs and repairs quickly and cost-effectively.

Leverage data smartly

Improve your resource planning with data. Schedule your staff based on peak times, track guest requests and complaints in real time, and oversee all processes on the smart dashboard.

Digitize your Housekeeping

Digitize your Housekeeping

Automate cleaning processes

Cleaning schedules, checklists, and room inspections are automated and sent via the app. Additionally communication with Front Office and Maintenance is faster, saving time and reducing phone calls.

Maximize resource efficiency

Analytics and reports offer detailed data on housekeeping peak times. This helps you allocate resources more effectively and boost your team’s productivity.

Seamless PMS integration 

A seamless interface to your Property Management System allows for quick data transfers in real time. 

Optimize maintenance and repairs

Optimize maintenance and repairs

Automize preventive maintenance

Automate and manage inventory, repairs and preventive maintenance in one place. Assign digital tasks directly to your maintenance team.

Easy asset lifecycle management

Enhance the performance and cost-effectiveness of your facilities with digital asset-lifecycle-management. Document energy consumption data and meter readings centrally and clearly.

Customer testimonials

We’re delighted to cooperate with a professional partner like hotelkit. This collaboration generates significant benefits for us as a hotel chain, our large number of employees, and of course, our guests.
Chema Basterrecha, Global President and COO der Radisson Hotel Group

Chema Basterrechea

Global President and COO

hotelkit reduces stress in the daily work routine by replacing endless phone calls, paper lists, and on-the-go communication with a single tool that directs information to the right person.
Sandra Hösl from the InterContinental Hotel VIennal, luxerious chandelier in the background

Sandra Hösl

Hotel Manager

Thanks to hotelkit, communication across the 3 hotels has been revolutionized. We now have the ability to oversee all activities from anywhere and to send tasks, repairs, and feedback directly from our smartphones.

Florian Mayer

General Manager

We’re delighted to cooperate with a professional partner like hotelkit. This collaboration generates significant benefits for us as a hotel chain, our large number of employees, and of course, our guests.
Chema Basterrecha, Global President and COO der Radisson Hotel Group

Chema Basterrechea

Global President and COO

hotelkit reduces stress in the daily work routine by replacing endless phone calls, paper lists, and on-the-go communication with a single tool that directs information to the right person.
Sandra Hösl from the InterContinental Hotel VIennal, luxerious chandelier in the background

Sandra Hösl

Hotel Manager

Thanks to hotelkit, communication across the 3 hotels has been revolutionized. We now have the ability to oversee all activities from anywhere and to send tasks, repairs, and feedback directly from our smartphones.

Florian Mayer

General Manager

One platform for all departments

hotelkit simplifies the workflows of all departments and serves as the central information hub. It’s modern, intuitive, and tailored to the needs of your teams.

Smiling hotel manager in a suit, talking on a smartphone.

Corporate Management

From HQ to the hotel, communication and collaboration now run seamlessly across all locations. All processes and brand standards are depicted centrally.
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Smiling female hotel manager holding a folder, looking at her smartphone.

General Management & Operations

The hotelkit Dashboard enables you to keep track of all ongoing processes. You can monitor your team’s work progress in real time.
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Smiling hotel receptionist in a black blazer assisting a guest at the front desk, with the guest holding the handle of a suitcase. The modern lobby features a staircase and pendant lighting in the background.

Front Office

Empower the Front Office team: Improved communication with Housekeeping and Maintenance, along with faster request handling, enhances team effectiveness.
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Smiling housekeeping staff member standing beside a cleaning cart, holding a smartphone in a dimly-lit hallway.

Housekeeping

Automate the scheduling of cleaning tasks and allow checklists to be easily ticked off via the app. A seamless interface to your PMS keeps the entire team updated.
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Smiling maintenance technician repairing a showerhead with pliers in a modern bathroom.

Maintenance

From a missing light bulb to the broken A/C: The app now quickly and easily informs the maintenance team about where repairs are needed.
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Smiling HR professional in a black blazer sitting with a laptop.

Human Resources

Social Tools like Chats and Feeds boost team spirit, motivation, and loyalty. The integrated Google Translate feature breaks down language barriers.
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Integrate existing systems with ease

hotelkit integrates seamlessly with your existing systems and programs. Use Single Sign-On or synchronize selected data to reduce work time and speed up response. 

Why industry leaders
choose hotelkit

By hoteliers, for hoteliers

hotelkit was designed to address the challenges of daily hotel operations. With a team of industry experts, we‘re redefining the way hotel teams collaborate.

Easy to use for everyone 

The platform is user-friendly and intuitive, accessible via app or browser. It’s simple to use, customizable, and suitable for anyone, regardless of age or technical know-how.

Personalized support 

Got questions? Our multilingual support team is here to help with advice and feedback during your 30-day free trial and beyond. Reach us via the platform, phone, or email.