How TrustYou integrates with hotelkit
Through the interface between TrustYou and hotelkit, guest reviews from TrustYou are sent to selected users directly in hotelkit. Thus, reviews can be shared and discussed within hotelkit. A deep link provides direct access to the review in TrustYou, where further information is shown and the review can be answered.
Integrations advantages
- easy sharing of guest reviews with the team or selected recipients
- transparent discussion with colleagues about various incidents, that form the basis for a positive or negative guest review
- increased awareness of guest reviews within the entire team