Taking Guest Satisfaction to the next level with hotelkit & Shiji’s ReviewPro at Radisson Blu

Who doesn't want their wishes to be fulfilled at the speed of light? The interface between the chatbot from ReviewPro, a Shiji Group brand, and the communications platform hotelkit enables faster processing of guest requests in the Radisson hotels which, in turn, results in higher guest satisfaction. Angelo Vassallo, former Operations Manager at the Radisson Blu Hotel in Frankfurt, describes how this was achieved in practice.

“More time to take care of our guests” thanks to Quicktext’s chatbot via hotelkit

Wouldn't it be great if you could simply anticipate your guests wishes? Although, this is not yet possible, the interface between Quicktext and hotelkit already makes it very easy to respond to client requests. Karin Øhlenschlæger Snitgaard, web content manager at Hotel Interlaken, explains the advantages of the integration in this interview.

The team of AVIVA****s make friends hotel enjoys the new working model.

4-day weeks in the hotel industry? — The AVIVA****s make friends hotel shows how it’s done

Most people have heard of the 4-day week. In the hotel industry, some companies are taking the step of spreading the workload over four days. For the AVIVA hotel in Upper Austria, this innovative work time model has been employed since 2018. Managing Director Christian Grünbart describes his positive experiences with the 4-day week.

Strategies for the Future: “New Work” in the hotel industry

The working world is changing, and with it the tourism sector. Digitalization and the so-called “New Work” philosophy are ushering in a new way of working. Hani El Sharkawi explains the significance of this transformation process and the extent to which it is accompanied by a fundamental change in management style.

Smart housekeeping processes thanks to the interface between protel and hotelkit!

Pleased employees, happy guests and a housekeeping department where everything runs like clockwork. Sounds too good to be true? The interface between hotelkit and protel makes it possible. The protel PMS provides the room status and booking data and hotelkit serves as a central platform where all the information comes together.

The interface of SuitePad and hotelkit works very well at Sacher Hotels.

Tradition and Digitalization — The SuitePad & hotelkit Interface at Sacher Hotels

Hotel Sacher Vienna and Hotel Sacher Salzburg are probably the most famous and historic luxury hotels in Austria. Their trademarks include not only the long tradition and the world-famous confectioneries, but also a knack for innovation that can be clearly seen and experienced in the hotels.

Upselling made easy – thanks to the integration between hotelkit and Oaky

Quirin Schaer, Hotel Manager at the Radisson Blu Hotel at the Zurich Airport talks about the daily use of the integration between hotelkit and Oaky and explains the main benefits of the smart integration and how they help him to keep organized.

To lacy to update your browser?

Unfortunately your browser version is too old and it can't display this website properly.

Please update it or switch to a more up-to-date one.