Crises give us the opportunity to grow. Since the start of the COVID-19 pandemic, the hospitality industry has been struggling with an exodus of workers. Despite the lack of employees, hotels want to keep on ensuring economic success and offering high-quality service to their guests which is why more and more hoteliers are now opting for digital support. In the following, we want to show you in which work areas hotel technologies are enjoying increasing popularity in 2022.
The Henriette Stadthotel in Vienna—formerly known as “Das Capri”—counts among the first hotelkit clients. They have been working with the smart & innovative communication solution since 2012. In doing so, hotelkit has also always been used to promote the cohesion within the team. Since 2020, the team of the Viennese city hotel has been sharing snippets of their daily work routine as well as their personal life in the social stream “hotelkit Moments”.
Housekeeping in a hotel can often get turbulent, and the cleaning staff can tell you a thing or two about that. Countless phone calls, endless paper checklists and tons of ground to be covered often results in a lack of clarity, frustration and additional stress. hotelkit Housekeeping is a smart digital solution that enables an efficient and easy organization of hotel room cleanings.
Wouldn't it be great if you could simply anticipate your guests wishes? Although, this is not yet possible, the interface between Quicktext and hotelkit already makes it very easy to respond to client requests. Karin Øhlenschlæger Snitgaard, web content manager at Hotel Interlaken, explains the advantages of the integration in this interview.
Pleased employees, happy guests and a housekeeping department where everything runs like clockwork. Sounds too good to be true? The interface between hotelkit and protel makes it possible. The protel PMS provides the room status and booking data and hotelkit serves as a central platform where all the information comes together.
Many hotels can no longer imagine their daily work routine without NFC tags. This smart technology is a guarantor for transparency and security. But how exactly are NFC tags used in practice, and which processes are optimized as a result? Find out more in this article!
At hotelkit, we pride ourselves in creating well-designed, easy to use tools. Our product team is constantly working on making them even more user-friendly. We are excited to introduce two new updates: Housekeeping statistics for efficient process optimization and an image and document attachment function for checklists to increase transparency.