Today guests have much higher expectations when staying at hotels, they expect more than simply a nice overnight stay and ultimate luxury. They also want to minimize their ecological footprint as much as possible. Inge Huijbrechts, Global SVP Sustainability, Security and Corporate Communications at Radisson Hotel Group, explains the advantages of implementing sustainable measures in the daily hotel routine and how hotel companies of all sizes can contribute to a green future.
In many businesses, using chats for the internal communication between employees is already common practice. This type of efficient communication can also have many advantages in the hospitality industry. In this article, we will outline the benefits of using chats in hospitality communication.
Crises give us the opportunity to grow. Since the start of the COVID-19 pandemic, the hospitality industry has been struggling with an exodus of workers. Despite the lack of employees, hotels want to keep on ensuring economic success and offering high-quality service to their guests which is why more and more hoteliers are now opting for digital support. In the following, we want to show you in which work areas hotel technologies are enjoying increasing popularity in 2022.
The Henriette Stadthotel in Vienna—formerly known as “Das Capri”—counts among the first hotelkit clients. They have been working with the smart & innovative communication solution since 2012. In doing so, hotelkit has also always been used to promote the cohesion within the team. Since 2020, the team of the Viennese city hotel has been sharing snippets of their daily work routine as well as their personal life in the social stream “hotelkit Moments”.
Housekeeping in a hotel can often get turbulent, and the cleaning staff can tell you a thing or two about that. Countless phone calls, endless paper checklists and tons of ground to be covered often results in a lack of clarity, frustration and additional stress. hotelkit Housekeeping is a smart digital solution that enables an efficient and easy organization of hotel room cleanings.
Wouldn't it be great if you could simply anticipate your guests wishes? Although, this is not yet possible, the interface between Quicktext and hotelkit already makes it very easy to respond to client requests. Karin Øhlenschlæger Snitgaard, web content manager at Hotel Interlaken, explains the advantages of the integration in this interview.
Pleased employees, happy guests and a housekeeping department where everything runs like clockwork. Sounds too good to be true? The interface between hotelkit and protel makes it possible. The protel PMS provides the room status and booking data and hotelkit serves as a central platform where all the information comes together.