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Product News
Hotel Technology Trends 2022: Overcoming personnel shortage
Crises give us the opportunity to grow. Since the start of the COVID-19 pandemic, the hospitality industry has been struggling with an exodus of workers. Despite the lack of employees, hotels want to keep on ensuring economic success and offering high-quality service to their guests which is why more and more hoteliers are now opting for digital support. In the following, we want to show you in which work areas hotel technologies are enjoying increasing popularity in 2022.
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
The Henriette Stadthotel in Vienna—formerly known as “Das Capri”—counts among the first hotelkit clients. They have been working with the smart & innovative communication solution since 2012. In doing so, hotelkit has also always been used to promote the cohesion within the team. Since 2020, the team of the Viennese city hotel has been sharing snippets of their daily work routine as well as their personal life in the social stream “hotelkit Moments”.
hotelkit Housekeeping – the smart Housekeeping software
Housekeeping in a hotel can often get turbulent, and the cleaning staff can tell you a thing or two about that. Countless phone calls, endless paper checklists and tons of ground to be covered often results in a lack of clarity, frustration and additional stress. hotelkit Housekeeping is a smart digital solution that enables an efficient and easy organization of hotel room cleanings.
“More time to take care of our guests” thanks to Quicktext’s chatbot via hotelkit
Wouldn't it be great if you could simply anticipate your guests wishes? Although, this is not yet possible, the interface between Quicktext and hotelkit already makes it very easy to respond to client requests. Karin Øhlenschlæger Snitgaard, web content manager at Hotel Interlaken, explains the advantages of the integration in this interview.
Smart housekeeping processes thanks to the interface between protel and hotelkit!
Pleased employees, happy guests and a housekeeping department where everything runs like clockwork. Sounds too good to be true? The interface between hotelkit and protel makes it possible. The protel PMS provides the room status and booking data and hotelkit serves as a central platform where all the information comes together.
NFC tags: Getting through the daily hotel routine — smart and safe
Many hotels can no longer imagine their daily work routine without NFC tags. This smart technology is a guarantor for transparency and security. But how exactly are NFC tags used in practice, and which processes are optimized as a result? Find out more in this article!
New features for even more transparency and better documentation
At hotelkit, we pride ourselves in creating well-designed, easy to use tools. Our product team is constantly working on making them even more user-friendly. We are excited to introduce two new updates: Housekeeping statistics for efficient process optimization and an image and document attachment function for checklists to increase transparency.
