hotelkit launches medikit

To be honest, we had hoped for better circumstances to announce the official launch of our platform medikit, but tough times like these call for bold moves. The original plan was to “go official” with all this sometime this year. However, all things considered, the “right” moment seems to be right now.

medikit, a digital platform for medical institutions, can help teams in need of fast and smooth communication and nothing is more important in times of crisis. We have been working closely with the public hospital in Salzburg, SALK. Some of their teams already have experience using medikit in their departments. When they reached out to us, asking for advice and input on how to coordinate and cross-manage their ICU beds, in particular the capacities for artificial respiration, in order to prepare for COVID-19 patients, we were immediately able to respond and get to work.

We realized that with an amazing and motivated team that fully understands the urgency of this situation and wants to help, everything is possible. Working hard and fast over a single long weekend, we were able to extend some of our existing functionalities, adding smart reporting, with great immediate results. The feedback from the officials at SALK about their new “bed-coordination-solution” has been extremely positive. The solution will now be rolled out at all clinics in Salzburg, not only to coordinate ICU capacities, but all beds across their six locations. Find more information about the capacity management solution here (German only).

How did we get there?

It’s been a few years now since we realized that the challenges clinics, hospitals, practices, and aged care facilities face are very similar to those hotels are up against, particularly in terms of internal processes and communication among staff. We know one thing for sure: Wherever there is a building that hosts a number of people – whether they are there voluntarily (hotels) or not all that voluntarily (medical institutions) – they need to be taken care of. Transparent and fast communication, efficient processes and well-connected teams guarantee streamlined operations that result in an outstanding service for our clients. No matter whether they are guests or patients.

It seems like it was meant to be that, back in my university days, Dr. Johannes Gebauer, who incidentally comes from a family of dentists, became one of my best friends. When his brother Max took over the dental practice from their father, he began to look for efficient ways to work with a range of new tools that had become available since his grandfather’s and father’s time. During a joint skiing trip Johannes and I were discussing the challenges in our respective fields. Upon realizing that they were more similar than we thought, we decided to implement our software at the dental practice, just to give it a try. It worked like a charm. Soon, other medical institutions of all fields and sizes had followed the example of Dr. Gebauer Zahnärzte – most of them found out about us through word of mouth.

In 2019 we’ve decided to become more active with medikit. We convinced Dr. Johannes Gebauer, who by that time had become a member of the executive management team at a dental clinic in Bavaria employing 65 staff, as well as a certified ISO auditor, to join forces with us. Today he works closely together with us and advises the growing medikit team.

We have big plans for medikit and we are definitely going to explore the full potential of the solution under more “normal” circumstances in the near future. But that is not what counts right now. Right now, we’ve got to roll up our sleeves, buckle down and get through this. During this tough time we all need to stick together and help each other out. We are very, very happy to be able to do our bit to help the hospital teams in Salzburg. They are doing an amazing job, while constantly preparing for additional challenges the Corona crisis might throw our way.

All the best from Salzburg – stay healthy!

Marius & Team