Guest satisfaction and comfort are pivotal aspects in the hotel business and smaller hotels are in no way behind larger ones when it comes to that. This also applies to all processes and legal regulations. Daily handovers, the exchange between employees and documentation of HACCP processes, for instance, are just as vital. What’s more, the owner of a small hotel is often expected to be within reach at all times. The Hotel am Wartturm and its team of 6 was up against exactly these challenges. But not anymore – hotelkit to the rescue.
hotelkit for small hotels
Actually be “off” on your day off
A relaxed day off without work calls or messages – this is any self-employed person’s dream. Same with the Heck family, owners of Hotel am Wartturm. They enjoy working with their team of 6, but every hotel should be able to survive a day without the boss there at every turn.
Working round the clock?
Self-employed and working 24/7? Not with hotelkit. hotelkit documents every last piece of information for the entire company. This allows employees to make informed decisions in the absence of the owners. All processes remain clear and transparent. The employees in turn become more independent. And no more phone calls interrupting your hard-earned “you time”.
All processes are mapped out in hotelkit, our employees can work independently and that’s a huge relief for us as owners. Today we are much more relaxed when we’re off at events or go on holiday!
Don’t let the red tape tie you down
Daily handovers, different folders, and sticky notes for small tasks – note after note after note piled up in the Hotel am Wartturm. Some form of structure for daily processes as well as transparent communication for the whole team was desperately needed! Now, all handovers are created digitally. Even after a day off, everyone is up to date. Should someone fall ill, their tasks can be picked up more easily by colleagues. Exchange on a personal basis is still very important, but digital announcements are a great way to fill in the gaps. That way, nothing is ever forgotten or overlooked!
These smalls hotels already work with hotelkit.
Sounds like something you need? Time for a demo.
Your turn! You’re only a click and some quick typing away from your hotelkit demo. Check out the full version, completely free, for 30 days.
Contact forms are not your thing?
We’re a flexible bunch. Chat with us, call us or send us an e-mail. We look forward to hearing and reading from you!
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Success Stories
We could tell you lots of those, but we won’t. We like to let our deeds speak for themselves. These hotels once faced the same challenges as you. Find out how they solved them. With hotelkit!
