About us

How it all started

The idea of hotelkit has its roots in the daily frustrations of our CEO. When Marius was taking over the family hotel in Salzburg, he was confronted with communication and collaboration in his team not running smoothly.

He was trying to find a solution that could simplify daily workflows in his hotel. The only problem was, there was no product available at that time. That’s when he decided to develop his own software for better team collaboration and digitalization of internal processes.

Together with three of his tech-savvy friends they started to work on this new project. For months they gathered in room 404 (a funny coincidence for us as a technology company) and worked non-stop. Finally, in 2012, hotelkit was born.

“What started with a hotelier and three programmers turned into a highly specialized team of more than 100 employees. A start-up became an established technology company with customers all over the world.”

Marius Donhauser Gründer & CEO

What motivates us?

Today, hotelkit has 3,100 customers in more than 50 countries. Over 150,000 employees worldwide use the software every day to simplify their workflows. hotelkit has truly changed the way teams communicate.

We want to make team collaboration and daily workflows easier and more efficient. So you can focus on what you do best: delivering high-quality service.

Our goal is to become the world’s leading all-in-one operations platform for the hospitality and healthcare industry.

Our Teams

We change the way teams collaborate. Find out more about the people behind hotelkit.

IT & Development

Our developers and IT geniuses are based in our beautiful office in Dresden. They work on the innovative solutions for our customers that we are so proud of. They fine-tune new products, develop new features and support our employees in all questions concerning our internal hardware and software.


Our sales team believes in one thing: that work life is easier with hotelkit and medikit. They share this good news with the whole wide world to make it a better place. Their primary focus is to concentrate on what they can do best: SELL AS HELL

Customers Success

The CSM-team strives to make our customers happy. They guide them through the whole onboarding process and train them to become hotelkit and medikit pros. Next to that they are fast as lightning to reply to our customers, to keep them happy, teach them new things and to continuously push their success with our software.


Our marketing team is a creative bunch with competencies in a lot of different areas. Did you already stumble across our website? That‘s their effort. They also organize fun events, design fashionable merchandise and update you on all things hotelkit/medikit through our social media channels.

Content & Translations

Did you ever wonder how we can provide so many languages for our system? We have gathered a multilingual team that prepares informational texts and videos in currently 8 languages. They create tutorials, trainings and they translate all our content into different languages.


Before anything goes into production our product team lays eyes and hands on it. They conzeptualize, design and manage our software and new tools and functions within it. They come up with new ideas and test the newest features with dedication.

People & Operations

Our people are the core of this awesome place and our HR team is making sure all team members are happy, motivated and eager to get sh*t done at hotelkit. Their mission is to ensure that we stay the best team in the world and to take care of everyone’s wellbeing.

Accounting & Numbers

Invoices must be paid, also at hotelkit. Our accounting department is responsible for making sure that our invoices get paid and that we do not spend more money than we earn. This department always keeps a close eye on our numbers.

Want to become part of our team?

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