Collaboration and Communication in Hotels made easy
Digital checklists for daily to-dos, such as security walkthroughs; transparent shift handovers for the daily shift change; a digital handbook that serves as a knowledge base; simple processing of repairs and guest requests.
Advantages of hotelkit Collaboration
Used by over 3.100 satisfied clients
hotelkit Collaboration optimizes the communication in hotels all over the world.
What we were missing was a shared platform, a point of reference where all the relevant data is accessible to anyone at any time. With hotelkit we found the medium that we were looking for.
I love the new Housekeeping tool! It used to take so much longer to find out which rooms were being cleaned and which were ready to be checked in. Now, it’s simply a matter of opening up the digital Housekeeping tool.
Functions of hotelkit Collaboration
Communication in hotel
With the hotelkit Handover tool, digital shift handovers with all the relevant information can be created time-efficiently and transmitted to all employees.
Shift Handovers Internal Messages
The News tool replaces the traditional bulletin board where the employees can find out about all the latest news in the hotel.
Memos New Standards
The Announcement tool ensures that important news, such as changes to hygiene measures, stand out and appear at the top of the employees dashboard.
Alerts Updates Bulletin Board
The Moments tool enables social communication within the hotel. Here employees can share special happenings that occur during or away from their work in the hotel in form of photos and videos. .
Social Network for Hotel Teams
The Ideas tool offers all employees the possibility to note down ideas on how to improve the day-to-day work and to discuss them with the whole team.
Brainstorming Discussions Innovations
The Calendar tool makes it possible for hotel employees to efficiently plan their daily work routine and offers a compact overview of the holidays, working hours and appointments of all colleagues.
Appointments Holidays Shifts
With the poll tool, the opinions of the entire team on all kinds of topics can be determined quickly. This way all employees are involved in the decision-making process
Surveys Date Searches
With the Task tool you can send tasks directly to employees and track their work progress. This guarantees overview and quality.
To Do’s Recurring Tasks Group Tasks
Digital checklists make it possible to work through daily work routines, such as security walkthroughs, morning shifts at the reception, HACCP and much more, in a structured manner.
Shift Checklists Onboarding Checklists
The process of reporting damages is simplified with the Repairs tool as it suggests suitable technicians and transparently documents damages, even more so with the option to attach photos directly to the repair order.
Analysis & Statistics Escalations
Communicating Guest Requests within the hotel becomes easy with the hotelkit Guest Request tool as the requests can be directly transmitted to the responsible recipients and assigned a binding deadline.
Service Delivery Analysis & Statistics
Makes it possible to quickly respond to complaints: Location and problem type can be documented, the responsible recipients selected and the resolution of the issue started and tracked.
The Inspections tool facilitates the regular assessment of critical control points, such as lighting and cooling systems or emergency exits, and enables the automated communication of detected defects to the maintenance team.
HACCP Protocols Checks
Combined with NFC tags, the Walkthrough tool guarantees the proper carrying out of security and maintenance walkthroughs in the hotel.
MOD Walks Security Walks Night Walkthroughs
hotelkit offers a digital handbook where all relevant information for the daily work ranging from SOPs to instructions and tutorials are stored and accessible to all.
SOPs Quality Standards Manuals Video Tutorials
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Who benefits from hotelkit
hotelkit Collaboration enables hotel managers to get a compact overview on the progress of all work procedures in their business. Moreover, communication between management and hotel teams occurs on one centralized platform which can be accessed from no matter where via PC, tablet or smartphone.
Front Office teams
With hotelkit Collaboration the daily shift handover is documented transparently in digital form. The tasks of the day can be depicted in digital checklists, important knowledge about standard operating procedures is available in a digital handbook. The departments are connected via one digital platform and can rapidly transmit guest requests to front office.
Maintenance teams can find all repair orders in hotelkit Collaboration and quickly determine which damages need to be fixed urgently and which ones have lower priority. In the digital handbook, the maintenance team can store articles on all the important data regarding the different appliances and equipment in the hotel. This facilitates repair and maintenance works.
Service and Kitchen
Hygiene standards for the restaurant can be documented quickly and therefore implemented efficiently with hotelkit Collaboration. Checklists and NFC tags ensure a thorough assessment of cooling systems in the kitchen. Furthermore, hotelkit Collaboration can be used to come up, work on and store new recipes.
Efficient, user-friendly organizational gadgets in the palm of your hand. Interface seamlessly with your PMS and receive room status updates in real time.