The awarding of the international Hotel Tech Report Awards is once again a cause for celebration for us at hotelkit. Our solution has been acknowledged as number one among more than 200 hotel technology systems in five categories: Best Staff Collaboration Tools, Best Housekeeping Software, Best Employee Engagement Software, Best Hotel Maintenance Software and Best Hotel Operations Platform.
Today guests have much higher expectations when staying at hotels, they expect more than simply a nice overnight stay and ultimate luxury. They also want to minimize their ecological footprint as much as possible. Inge Huijbrechts, Global SVP Sustainability, Security and Corporate Communications at Radisson Hotel Group, explains the advantages of implementing sustainable measures in the daily hotel routine and how hotel companies of all sizes can contribute to a green future.
Effective communication is of paramount importance in the hospitality industry. A cutting-edge solution, enhancing guest communication and internal management, is the integration of Hotel MSSNGR and hotelkit. In our exclusive interview with Anton Birnbaum, the General Manager of the luxurious Alpin Resort Sacher in Austria, we take a look at how this integration works and explore the benefits it offers to hoteliers.
October 2023 saw the launch of an extraordinary project at Living Hotels: The Trainee hotel, an innovative pilot project in which 13 trainees took the helm at Living Hotel Berlin Mitte for six weeks. Among the employees of the Trainee hotel were Kevin and Nisan, two promising talents.
Under the leadership of Sandra Hösl, Hotel Manager and former Director of Rooms at the prestigious hotel InterContinental Vienna, the implementation of hotelkit has significantly enhanced all work processes. With 458 rooms and a team of 210 dedicated employees, the hotel adheres to elevated communication and guest service norms.
Looking back, the day-to-day work at InterContinental hotel Vienna has significantly evolved. Joao Everard has been the Front Office Manager for 10 years and has witnessed many changes during this time. Especially in recent years and with the implementation of the communication platform hotelkit, a great deal has changed. Everard shares his experiences with us and outlines how hotelkit contributes to a successful work day for the Front Office team at InterContinental hotel Vienna.
hotelkit has been a long-standing partner of Radisson Hotel Group for many years now. The platform designed for internal communication and collaboration will now also continuously be rolled out in the APAC region. The Radisson Blu Hotel Chongqing in China has been working with hotelkit since 2022 and is one of the first properties in this region that have started digitalizing their day-to-day work. In this interview, Philip Peng, Director of Operations, and May Zeng, Executive Housekeeper, tell us about the efficient processing of guest requests and the digital repair management in hotelkit.