Michaela Reitterer is a true jack-of-all-trades. The owner of the innovative Boutiquehotel Stadthalle in Vienna, president of the Austrian Hotelier Association (ÖHV), and board member of respACT, Austria's leading platform for corporate social responsibility and sustainable development, is a busy woman. Nevertheless, she made time to talk to us about digitalization, sustainability and future prospects in the hotel industry.
The member houses of the Design Hotels Collection boast unusual architecture and locations in unique places around the world. To optimize operational processes and provide outstanding guest service, 16 Design Hotels are already working with hotelkit (as of June 2021).
It's no secret that people who spend their working day in a generally good mood achieve more and perform better. But can a digital tool help employees grow closer and increase the sense of well-being in a company? That's a confident “yes” from us at hotelkit because we know it firsthand.
Jasper has had enough. He hurls the handbook folder against the wall, the ring binder bending and clinking in protest. And as ill luck would have it, just at that moment a gust of wind sweeps through the open office window and scatters the hundreds of pieces of paper all over the floor. This is a sign, Jasper is sure of it. Time to digitalize processes in this hotel.
At hotelkit, we pride ourselves in creating well-designed, easy to use tools. Our product team is constantly working on making them even more user-friendly. We are excited to introduce two new helpful updates: Housekeeping statistics for the most efficient process optimization yet and an image and document attachment function for checklists to further increase transparency.
Hotel Sacher Vienna and Hotel Sacher Salzburg are probably the most famous and historic luxury hotels in Austria. Their trademarks include not only the long tradition and the world-famous confectioneries, but also a knack for innovation that can be clearly seen and experienced in the hotels.
Like any hotel, the Don Gregory by Dunas wants its guests to relax and escape the mundane. But repair orders and guest requests were often lost internally or not properly documented. Thanks to hotelkit, this and several other areas have been completely reorganized and are now working smoothly.
Daniel Bojahr, General Manager at the Radisson Blu Hotel Rostock, reveals how he succeeded in giving employees of the Radisson Hotel Group the ins and outs of hotelkit — via an exciting digital scavenger hunt that makes learning playful, informal, and ultimately more successful.
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