This year, we are celebrating 10 years of hotelkit. The perfect occasion for our CEO and cofounder Marius Donhauser to take a look back. And just as any good story, the story of hotelkit isn't short of suspense, surprising turns and vibrant personalities. Marius portrays, how everything started and how, after many ascents and descents, we ended up where we are today.
Communication, standardization and worldwide cooperation—these are the challenges international hotel chains have to deal with. In 2019, the Radisson Hotel Group decided to implement a centralized communication platform to connect headquarters with all their hotel locations. Patrick Apostolo, Corporate Operations Director, tells us in this interview how hotelkit has enabled a modern and digital way of working in Radisson hotels across the globe.
The Radisson Blu Royal in Bergen digitalized its cleaning processes in 2019 with hotelkit Housekeeping. Since the implementation of the digital housekeeping solution, the Radisson Group hotel has saved a total of 24 working hours per week with their room cleanings. The General Manager Frank Ove Wennevik tells us about the challenges the housekeeping department had to deal with before the implementation of hotelkit Housekeeping and describes how this digital solution has considerably facilitated the hotel’s daily work routine.
Prior to the implementation of hotelkit, the engineers at the Radisson Blu hotel, Dubai Deira Creek had their hands full with noting down repair orders that were coming in over the phone, while at the same time keeping up with the daily operations. In this interview Neeraja Anil, Assistant Maintenance Manager, describes in what way the hotelkit Repairs tool has changed the management of repairs in the Radisson hotel for the better.
The foundation for employee retention is laid during the onboarding process. However, all too often, there isn't sufficient time to provide thorough training for all employees. The new hires do not only feel overwhelmed after receiving poor and fast-paced training, the job performance is also affected by this. In this article, we present 5 reasons why digital communication tools should be used in employee onboarding processes.
Meaningfulness, trust, passion, creativity and added to that a management style on an equal footing. Gone are the days when employees were merely a cost factor in human form. In this article, Christian Holzer, expert on New Work, management consultant for work-life balance and organizer of Work Vision BarCamps discusses the essential principles of team member retention in the 21st century.
The Henriette Stadthotel in Vienna—formerly known as “Das Capri”—counts among the first hotelkit clients. They have been working with the smart & innovative communication solution since 2012. In doing so, hotelkit has also always been used to promote the cohesion within the team. Since 2020, the team of the Viennese city hotel has been sharing snippets of their daily work routine as well as their personal life in the social stream “hotelkit Moments”.