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All SOPs of the Radisson Hotel Group on one centralized platform

Communicating brand standards and SOPs efficiently to hundreds of hotels via a single platform is now possible for Chema Basterrechea, President for EMEA at Radisson Hotel Group. In this interview, he tells us how hotelkit contributes to the Hotel Group’s vision and how it enables cooperation and innovation within the hotel chain.


Implementing Sustainability in Hotels – in Conversation with Hotel Consultant Björn Grimm

Does sustainability have to be expensive? According to Björn Grimm, owner of the successful Hotel and Catering consultancy Grimm Consulting, it does not! A change in one’s own perspective can already significantly contribute to finding sustainable solutions. In this interview he outlines why it is the small steps in particular that carry a lot of weight and why medium-sized hotels should also dare to transition to sustainability.


Smooth Hotel Operations: Structured Task Management at Radisson Manchester

As Operations Manager of two Radisson hotels in Manchester, Martynas Rutkauskas is aware of the challenges that come with communicating via different communication channels. With hotelkit, it’s possible to communicate information to the entire team via one centralized platform. In this interview, he explains how the implementation of hotelkit did not only change the daily work routine in the hotel but also increased productivity levels.


New Work

Digitalization: A great chance for tourism

Digitalization is booming in all areas, also in the tourism industry: A new report from the European Investment Bank shows that 61% of European businesses have already implemented digital processes. Claude Bulté, Regional Director Radisson Hotel Group Baltics & Spain, is familiar with digitalized workplaces from his time in China and views the current digitalization boom as a great opportunity for the hospitality industry.

New Work

How to overcome Labour Shortage in the Hospitality Industry? Digitalized work processes are the Answer!

One of the world’s biggest industries is anxiously looking ahead. The labour shortage has hit the hospitality industry hard. Crises, however, are the perfect time to reassess and introduce change: To keep providing guests with the best possible guest experience and to support reduced hotel teams in their daily work routine, more and more hotels are opting to digitalize their work processes.


Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels

hotelkit is now part of the day-to-day operations in the Radisson hotels in the Baltics and ever since its implementation, it has enabled standardization, optimized collaboration and work processes within the hotels. Regional Director Claude Bulté talks to us about the many advantages that a digital collaboration platform offers hotel chains.


Paving the Way for Economic Success with Data Analysis – MOJ & Partners and hotelkit

In today’s technological era, data is key to achieving economic growth. Due to the availability of different kinds of systems, however, hoteliers can sometimes lose count. MOJ & Partners assists hotel companies in gathering relevant data. hotelkit, in turn, ensures effective communication within hotel teams. Founding Partner and Managing Director Alexander Moj speaks in this interview about the partnership between the two companies.


hotelkit replaces Legacy Software at InterContinental Vienna

InterContinental Vienna was on the quest for an efficient and effective optimization software that would support its high standards. The new platform was also meant to enhance the communication between departments in order to shorten response times of guest requests. In hotelkit, the luxury hotel, which is a part of the world-renowned InterContinental Hotels Group (IHG), found what it was looking for. Director of Rooms Sandra Hösl tells us all about the implementation of hotelkit and the advantages and benefits it offers.

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