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The blog for hotelkit users and all those who want to be one. Become an expert on the topic of new work, read exciting success stories from the industry and find out about new features and extraordinary personalities.
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The New Work Hotel: How to attract Gen Z Talent to Tourism
New Work – Today’s world of work is going through one of the greatest upheavals since the Industrial Revolution. In an increasingly interconnected, globalized and digitalized world, Generation Z is paving their way to professional life and has its own conceptions of work.
Mews and hotelkit: A topnotch digital interface
The interface between hotelkit and Mews digitalizes and simplifies the work processes in your housekeeping department. Important information from the PMS is available to all housekeeping employees on one centralized platform. And with the new interface, receptionists are also always up-to-date and informed about the cleaning progress of the rooms.
Smooth Hospitality Communication – 5 Benefits of Using Chats
In many businesses, using chats for the internal communication between employees is already common practice. This type of efficient communication can also have many advantages in the hospitality industry. In this article, we will outline the benefits of using chats in hospitality communication.
Implement Hotel Standard Operating Procedures with Clypp Video Tutorials
The everyday work in hotels is characterized by routines: The inspection of fire extinguishers, emergency lighting systems or the usage of kitchen appliances. The more successful the employees are at implementing these routines, the better the guest service is. Clypp’s founder, Maximilian Zeyda, explains in this article how video tutorials that are available in an easily accessible digital handbook can contribute to the successful implementation of SOP’s.
Chatbot assists with Guest Inquiries – Olga Heuser on the advantages of using DialogShift
“Does the hotel have a pool?”, “Can I bring my dachshund?”, “Does the breakfast buffet have oat milk?” Hotel guests often tend to ask the same types of questions. Thankfully, there are chatbot solutions like DialogShift that can provide answers in only a matter of seconds. Olga Heuser, CEO of DialogShift, talks with us about the advantages of using chatbots in hotels.
Artificial Intelligence in Marketing: How Chat GPT Can Support Your Hotel Marketing Team
Discover how AI and Chat GPT can enhance your hotel marketing activities. Automate routine tasks, generate personalized offers and campaigns, and analyze customer feedback to improve your online reputation and bookings.
5 Tips to Conserve Energy in Hotels
Sustainability: A necessity but at the same time an unattainable goal? All too often, we only see the big changes or investments that need to be made in order to become more sustainable, but we often forget that small changes can also have a huge impact. In this article we will outline 5 ways hotels can conserve energy and also save costs and resources in the process.