hotelkit @ ITB Berlin 2026 — Get an exclusive first look at our new product: Knowledge AI

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Two professional women sitting at a table in a modern office, laughing and looking at a smartphone with a laptop, notebook, and glasses of water on the table.

Centralize communication across properties

Connect all hotels on a central platform and reach a new level of efficiency through cross-location collaboration — with hotel chain software designed for scalable operations.

50% faster information flow

Enable efficient communication between HQ, hotels, and departments. Support cross-location collaboration so updates reach the right people faster.

Centralized SOP management

Centralize SOPs, standards, and branding guidelines to ensure consistent service quality everywhere — supporting efficient chain management.

Increased productivity 

Streamline processes and improve daily efficiency by centrally managing tasks and standardizing workflows — built for multi property management.

Oversee ongoing processes across all properties. Analyze collected data to identify patterns and trends. Use these insights to develop and implement new strategies — and track their progress centrally.

Teams from all departments can coordinate their tasks digitally and work on checklists together. This encourages collaboration and significantly increases efficiency.

Strategically plan your staff deployment by analyzing peak time statistics. This allows you to make efficient use of your resources.

The ultimate solution for every department

Corporate Management

From HQ to the hotel, communication and collaboration now run seamlessly across all locations. All processes and brand standards are depicted centrally.
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General Management & Operations

The hotelkit Dashboard enables you to keep track of all ongoing processes. You can monitor your team’s work progress in real time.
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Front Office

Empower the Front Office team: Improved communication with Housekeeping and Maintenance, along with faster request handling, enhances team effectiveness.
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Housekeeping

Automate the scheduling of cleaning tasks and allow checklists to be easily ticked off via the app. A seamless interface to your PMS keeps the entire team updated.
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Maintenance

From a missing light bulb to the broken A/C: The app now quickly and easily informs the maintenance team about where repairs are needed.
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Human Resources

Social Tools like Chats and Feeds boost team spirit, motivation, and loyalty. The integrated Google Translate feature breaks down language barriers.
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Operational Excellence at Radisson Hotel Group

Discover Radisson Red Brussels – one of over 350 Radisson hotels using hotelkit, an enterprise hotel operations solution that streamlines daily operations.

Customize hotelkit with your logo and corporate design to maintain a consistent brand presence across your hotel group.

Get inspired by peers

With hotelkit, 40,000 employees of Radisson Hotel Group communicate efficiently and work digitally across 350 hotels.
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Hotel InterContinental Vienna from a front view dawn.
InterContinental Vienna boosts productivity and reduces stress with hotelkit, streamlining collaboration, guest requests and complaints.
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Global President and COO at Radisson Hotel Group, holding a pen and about to write something in a notebook
Chema Basterrechea, Global President and COO of Radisson, discusses how SOPs are easily communicated to hundreds of hotels with hotelkit.
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The sun goes down behind the city of Vienna. St. Stephen's Cathedral is in the center.
An extra pillow in 5 minutes? InterContinental Vienna powers fully digital housekeeping and real-time teamwork with hotelkit.
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