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Automate repair & maintenance tasks

hotelkit streamlines repair and maintenance tasks and improves communication between the maintenance team and other departments. It reduces costs by improving efficiency.

Predefined repair options 

With the predefined options, such as the issue type (e.g. “faucet dripping”) and the exact location, repair orders are quickly recorded, forwarded, and tracked. 

Priorities and Escalations

Determine the priority of the order and use escalation and reminder functions to ensure timely and dependable handling of key issues. 

Integrated NFC technology

Scan the NFC/QR code on the equipment to instantly access the user manual in hotelkit, keeping essential information at your fingertips.

The concierge logs the elevator repair digitally, which immediately notifies the maintenance team. A technician then addresses the issue and completes the repair. Once the elevator is operational again, the concierge is automatically informed. No pagers or phone calls are required.

Each asset is meticulously documented, featuring a full description, user manual, and the date of the next maintenance. 

Fire doors and other equipment are inspected at regular intervals. Once created, these maintenance activities are automatically repeated, and technicians are notified at the right time.  

Documenting frequent damages, like broken siphons, aids with better product purchasing decisions. Analyzing data by location, such as room numbers, uncovers common issues in particular areas.

Customer Stories

Hotel InterContinental Vienna from a front view dawn.
hotelkit replaces Legacy Software at InterContinental Vienna
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Lobby of Mercure Moa Hotel Berlin, a class ceiling and a lot of plants in the hall.
Repair Management & Digital Communication in Mercure Hotel Moa Berlin
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Smiling blonde lady with shoulder-length hair in front of a blue curtain named Michaela Bailer. She is HR Manager at the Radisson Hotel Group.
Effective HR communication at the Area Office of the Radisson Hotel Group
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External view of Radisson Blu Hotel Lucerne with sun shining on the property
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
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