Maintain the knowledge within your hotel, and keep it updated. Digitally document and share standard processes across one or multiple hotels.
All team members are connected on one GDPR-compliant platform that enables secure communication in the browser or app.
Team members automatically get notifications when they receive a message or task or are tagged in a comment.
The comment function enables you to involve other colleagues by using the @-function. This speeds up response time and improves clarity.
Ensure compliance with hygiene standards and other F&B policies.
Facilitate a consistently smooth guest check-in with clear instructions, and unify standards for bill splitting and available payment methods.
Document the proper use and storage of cleaning supplies, and make this information easily accessible via the app for all Housekeeping staff.
Create guidelines for setting up hotel rooms, public areas, and outdoor facilities to strengthen your hotel chain’s brand identity.
Ensure consistent implementation of quality standards — in all departments and across all sites.
Introduce programs to reduce the ecological footprint of hotels, including recycling initiatives and the incorporation of energy-efficient technologies.
Team members will appreciate having easy access to up-to-date information at any time, without the hassle of paperwork.
Clear documentation with images simplifies onboarding, avoids misunderstandings, and ensures a professional work environment. The latest information is always available.
Accurately record item numbers, quantities, prices, and delivery information for product orders. Keep meeting documentation stored centrally.
What should you do when the elevator breaks down, or the coffee machine needs cleaning? The instructions can be found in the handbook, enhanced with photos and videos.
Documenting maintenance and cleaning instructions for large equipment helps to retain essential know-how, particularly for tasks that aren’t performed daily.
Attach NFC tags to the equipment, scan them, and directly access the relevant article in the hotelkit manual. This way, everyone can quickly find the right instructions!
Book your free demo. See hotelkit in action and discover how it streamlines knowledge sharing and SOP management.
