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Reach everyone with one click

Reach everyone with one click

Share news & ideas with the whole team

Send team updates or company news to all or to selected departments. The exchange of ideas boosts employee engagement and promotes innovative thinking.

Streamline shift handovers

Digital shift handovers, sales reports, and important to-dos are stored in one place. Nothing gets lost, improving internal communication.

Team chat for quick exchanges

Chat and social feed bring your team together. They strengthen team communication and support smooth internal messaging.

Simplify task management

Simplify task management

Daily to-dos & checklists

Routine tasks are done faster with hotelkit. Shift checklists, HACCP audits, or employee onboardings — everything is digital, clear, and supports strong team collaboration.

MOD walkthroughs & safety inspections

Document walkthroughs digitally and make sure everything is done correctly. Teams are notified automatically when something needs attention.

Damage handling

Report issues digitally and send them directly to the right team — for faster communication and better collaboration.

Guest requests & complaints

Guest requests are recorded digitally. This shortens response times and improves hotel communication — resulting in excellent service and happy guests.

Store SOPs and knowledge centrally

Store SOPs and knowledge centrally

Digital handbook

Store all important SOPs, instructions, and brand standards in one digital place. Everyone can access them easily — supporting clear internal communication.

Images and videos for clear instructions

Make instructions easy to understand in any language; whether it’s using the coffee machine or handling an elevator issue. This supports consistent team communication.

Make data-driven decisions

Make data-driven decisions

Boost team performance

Use statistics about tasks and guest requests to improve work processes and plan resources better. This helps strengthen team collaboration.

Keep track of all activities

The dashboard shows a full overview of all work processes. Managers can stay up to date, act quickly, and stay on top of hotel teamwork.

InterContinental Vienna: digital handovers replace spreadsheets

In the past, tasks were managed with spreadsheets and phone calls, which often caused lost information and delays. Today, guest requests are recorded digitally and handled more efficiently thanks to clearer hotel communication.

60% decrease in 
information loss

hotelkit is the central hub for your hotel team. Everything is documented clearly, and existing systems can be integrated easily to support better internal communication.

90% fewer
emails

Communicate with everyone through one platform. The hotel staff app works on any browser or mobile device and enables smooth internal messaging.

Simple to use
for everyone

Anyone can use hotelkit, no matter their age or technical experience. It’s intuitive and available in more than 30 languages, enabling clear hotel communication across all teams.

Customize the hotelkit platform with your hotel’s logo and corporate design to maintain a consistent brand image.

Dashboard interface with a left-hand menu displaying options like Home and hotelkit tools. The main content shows a welcome message for Jane Cooper with 'Good Morning!' and a profile picture, followed by a 'Current appointments' section

Customer testimonials

At tristar GmbH, we believe that our employees are the cornerstone of our success. To streamline their daily tasks and enhance their work experience, we decided to implement hotelkit across the entire hotel group.
hotelkit is an exceptional, dynamic solution that engages all employees and seamlessly enhances operational processes through digital means.
At Novotel Breda, appointments, repairs, daily shift handovers, routine tasks, checklists, and much more are now managed with hotelkit. This digital tool has significantly simplified our daily work routine.
At tristar GmbH, we believe that our employees are the cornerstone of our success. To streamline their daily tasks and enhance their work experience, we decided to implement hotelkit across the entire hotel group.
hotelkit is an exceptional, dynamic solution that engages all employees and seamlessly enhances operational processes through digital means.
At Novotel Breda, appointments, repairs, daily shift handovers, routine tasks, checklists, and much more are now managed with hotelkit. This digital tool has significantly simplified our daily work routine.

Discover all products

Hotel operations, thoughtfully designed. Explore our products – available as an all-in-one solution or individually, to streamline your workflows.

Smiling housekeeping staff member in a navy uniform standing beside a cleaning cart, holding a smartphone, with folded towels and cleaning supplies visible, in a modern, dimly-lit hallway.

Housekeeping

Streamline all hotel cleaning processes. Automate scheduling to save time and cut costs through increased efficiency. The PMS integration allows real-time status updates.
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Smiling maintenance technician in a navy polo shirt repairing a showerhead with pliers in a modern bathroom.

Facility Management

Document repairs via the app and centrally manage assets and meter readings. With hotelkit, maintenance cycles can also be automated for greater efficiency.
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Two professional women sitting at a table in a modern office, laughing and looking at a smartphone, with a laptop, notebook, and glasses of water on the table.

Multi-Property

Designed for hotel groups and chains: Effortlessly exchange information across multiple locations and maintain uniform corporate standards.
Read More

Knowledge AI

Get instant answers to your questions – simply in a chat. The AI assistant accesses your SOPs and delivers the right information within seconds.
Read More
  • There are many verified and independent reviews of hotelkit Collaboration. You can find a large number of reviews on HotelTechReport.
    There, customers share how they use hotelkit Collaboration in daily hotel operations to improve internal communication, team communication, and cross-department collaboration.

  • The implementation of hotelkit Collaboration follows a clear onboarding process, helping your team get started with digital collaboration quickly.

    After signing the offer, your hotel’s master data is collected, including the employee and location list. Administrators then receive online training, followed by a training session for regular users. After that, the 30-day free trial phase begins, allowing your team to use hotelkit Collaboration directly in daily operations.

    During and after the trial phase, feedback is collected. If you decide to continue with hotelkit Collaboration after the 30 days, the platform can be used without interruption. The hotelkit support team remains available for any questions.

  • You can find an up-to-date overview of all available interfaces and integrations for hotelkit Collaboration on our integrations page.
    All available connections are also listed directly in the hotelkit Marketplace. There, you can find further information about each integration and request the activation of the integration you need.
    This allows hotelkit Collaboration to connect smoothly with existing systems and helps your team make processes even more efficient.

  • Yes, hotelkit Collaboration and hotelkit Housekeeping can easily be implemented together and used in parallel.

    Both solutions complement each other in daily hotel operations: hotelkit Collaboration supports your team with internal communication, task coordination, and cross-department collaboration. hotelkit Housekeeping adds structured, digital workflows for the housekeeping department.

    Together, they create a connected digital solution that helps different departments work more efficiently and keeps important information centrally available.

  • hotelkit Collaboration is available in different packages: Basic, Standard, and Pro.

    The packages differ in terms of included features and customization options. While Basic covers essential functions for internal communication, Standard and Pro include additional features for more efficient collaboration and better coordination within your hotel team. This allows you to choose the package that best fits the needs and size of your business.

  • hotelkit Collaboration offers key features that help your hotel team organize information, tasks, and workflows efficiently in one central place.

    These include task management, digital handovers, knowledge management, documentation, idea management, employee management, and transparent team communication. This helps your team improve internal communication and collaborate more effectively across departments.

    All important information is centrally available, easy to track, and accessible in real time for the relevant employees.

  • hotelkit Collaboration was developed specifically for the needs of the hospitality industry and helps you organize information, tasks, and coordination in one central place. Compared to many other solutions, hotelkit Collaboration combines ease of use with hotel-specific features for internal communication, task coordination, and cross-department collaboration. This reduces misunderstandings, increases transparency, and makes daily hotel processes more efficient.

    You also benefit from fast implementation, flexible customization options, and a GDPR-compliant solution that can serve as a central platform for your hotel team.

  • The difference lies in the focus: a PMS mainly manages guests, reservations, and billing. hotelkit Collaboration, on the other hand, is employee software and a team app that supports your staff in daily hotel collaboration. With hotelkit Collaboration, you can coordinate tasks, share information centrally, organize digital handovers, and make internal communication between departments more transparent.

    In short: A PMS manages guests and bookings. hotelkit Collaboration organizes your team’s collaboration.”