Press release
hotelkit onboards The Chocolate on the Pillow Group across 28 hotels
Salzburg, February 2026
The Chocolate on the Pillow Group has successfully rolled out hotelkit Collaboration in 28 hotels across Germany, Austria and Switzerland. With this implementation, the hotel group establishes a unified and structured communication and collaboration system for its growing portfolio.
The Chocolate on the Pillow Group operates as a multi-brand hotel operator in the DACH region and works with international hotel brands such as Accor, Marriott and IHG. Clear, structured and scalable communication is a key success factor in this environment. With hotelkit Collaboration, The Chocolate on the Pillow Group now uses a central platform to manage communication, standards and workflows across brands and locations.
The solution enables the group to efficiently roll out group-wide standards and SOPs, establish consistent processes across all hotels, and ensure that relevant information reaches the right teams at the right time—whether at hotel level, brand level or headquarters.
To support efficient, group-wide collaboration, a clearly structured communication architecture was implemented in hotelkit, featuring centralized services and clearly defined operational levels:
- Central COTP level: for group-wide information, standards and guidelines, as well as the consolidation of relevant services and knowledge sharing
- Franchise brand levels: for brand-specific communication, processes and requirements of the respective international partners
- Hotel level: for day-to-day operations, location-specific communication and local collaboration within individual hotels
The successful rollout and the new structure mark an important milestone in the digital collaboration strategy of The Chocolate on the Pillow Group. They provide clear alignment, faster information flows and efficient collaboration across the entire portfolio.
“We have now successfully implemented hotelkit as the central organizational and communication platform at our Head Office in Cologne as well as across all our hotels. This powerful tool enables us to clearly structure communication and collaboration according to operational levels—from group-wide topics and brand-specific content to the daily work in each individual hotel. hotelkit supports us in making cross-location collaboration more efficient, transparent and focused.”
Christoph Rosenschild, CFO and Managing Director – The Chocolate on the Pillow Group
About The Chocolate on the Pillow Group
The Chocolate on the Pillow Group represents a portfolio of 30 hotels across the DACH region. With around 800 employees, the group operates hotels under the brands of international hotel companies Accor (Novotel, Mercure, ibis Styles, ibis, ibis budget, TRIBE, The Hoxton), Marriott (Moxy, Four Points Flex by Sheraton, Tribute Portfolio) and InterContinental (Holiday Inn, Holiday Inn Express).
Founded in 1994 and most recently operating under the name GHOTEL Group, the hotel group has set itself the goal of establishing new standards in hospitality through state-of-the-art concepts and aims to revolutionize the way hotels are managed. As a competence partner for institutional investors, private investors and joint ventures, The Chocolate on the Pillow Group—through its close connection with Art-Invest Real Estate and the Zech Group—covers the entire value chain from hotel development and planning to implementation and hotel operations.
About hotelkit
hotelkit is the central platform that digitizes and simplifies all operational processes in hotels. The award-winning all-in-one software for team collaboration, digital housekeeping, and facility management is already used by more than 180,000 employees in 4,000 hotels worldwide.
Media Contact
hotelkit GmbH
Marie-Andeßner-Platz 1
5020 Salzburg
Phone (AT): +43 662 238080 52
Phone (DE): +49 892 154720 52
Website: www.hotelkit.net
Email: marketing@hotelkit.net
The Chocolate on the Pillow Group
Phone (DE): +49 221 955868 44
Email: julia.striebeck@cotp.group
