1. Article Review Reminders
In hotels, things change fast: new SOPs, policy changes, updated standards. Manually tracking when to review handbook articles? Not ideal. With the new Periodic Article Review Reminders, you can set automatic reminders for article owners to revisit and update content regularly.
- No more outdated handbook articles
- Stay compliant and up to date
- Keep your team aligned with the latest standards
How does it work?
Set a review frequency and assign an article reviewer; hotelkit takes care of the rest. Reviewers get notified when it’s time to review. Managers can easily track review history and see exactly what changes have been made. Simple and stress-free.
2. Reading Confirmation
From new safety protocols to HR updates, making sure everyone actually reads and understands important info can be tough, especially across multiple locations. Handling this manually means printing endless pages, collecting signatures, and endless follow-ups; it’s exhausting, time-consuming, and costly. With the Reading Confirmation feature in the handbook, you can ensure that team members:
- Read and understand critical updates
- Confirm reading with one click
- Are always in the know
How does it work?
Enable reading confirmation on any handbook article. Every recipient selected instantly receives a notification to read the article. With a single click, they can confirm reading. hotelkit tracks who’s read it and who hasn’t, no paper, no follow-ups.
3. Desktop Notifications
You already know how helpful mobile push notifications can be, but what about when you’re working on your laptop? With desktop notifications, you’ll now get real-time updates straight to your screen, whether it’s a new task, a repair update, or a handover waiting for you. No need to constantly check the kit; these pop-ups will make sure you never miss what matters, even while working in another tab or tool.
How does it work?
To enable desktop notifications, you’ll need to activate them in three places:
- Browser settings – Allow notifications in Chrome, Edge, Firefox, or Safari
- Device settings – Enable notifications for your browser in your device’s preferences
- Platform settings – Go to your profile in hotelkit → Notification settings → Toggle on “Show desktop notifications”
Once all are activated:
Let’s say you’re working at the front office, and ding! A new guest request comes in. A desktop banner pops up to alert you immediately. No need to open hotelkit or refresh. You can also learn more about this feature in our helpkit.
4. Password Security
Keeping your data secure is a priority. That’s why we’ve made two important changes to the password settings in hotelkit:
- Removed: Password expiration option (no more forced regular resets)
- Added: New passwords must include at least one special character (e.g., @, #, $)
How does it work?
Forced resets often lead to weak passwords. Our new rule strengthens security without disrupting your team’s login experience.
No more password expiry dates, and to strengthen password security, all new or updated passwords must include at least one special character. Existing passwords still work fine. The new rule applies only when setting or updating passwords going forward.
5. New Statuses in the Idea tool
Turning ideas into action takes time, and it’s not always easy to see what stage you’re in. Now, with two new statuses in the idea tool, you can track progress more precisely and make decision-making more transparent. As of now there is two more status options in Ideas:
- Waiting for approval – The idea is ready, but needs management’s go-ahead
- In improvement – The idea has been implemented and is being refined based on feedback
How does it work?
Let’s say you suggest offering personalized welcome drinks. The team loves it, but it’s pending the GM’s approval. Use this status to keep track. Mark it as “Waiting for approval.”
You’ve been using a new digital housekeeping checklist for a few weeks. After feedback from the team, you’re adjusting the steps and structure to make it more efficient. Use “In improvement” to reflect that ongoing work.
hoteza
Managing guest requests can be messy. This integration automatically transfers guest requests to hotelkit, where your team can handle them faster and more efficiently, without switching tools.
Personio
HR meets operations! This integration helps sync employee data from Personio to hotelkit, keeping your user management smooth and up to date.
hotelkit explained in 3 minutes
Have you ever wondered about the full potential of hotelkit and what it could really do for you? We’ve packed all the answers into a quick, 3-minute video that shows how hotelkit simplifies hotel operations, connects teams, and makes daily work more efficient.
Your All-in-One platform for the smoothest hotel operations
New best practices from industry peers
We’ve recently published fresh reads and real-world stories to inspire and inform.
Breaking communication barriers in hotels: Strategies for smoother operations
Learn how hotels are creating stronger team connections and fewer misunderstandings with the right tools and processes.
The New Work Hotel – How to attract Gen Z Talent to Tourism
Discover how to position your hotel as an attractive workplace for the next generation of hospitality professionals.
Digital Guest Communication at Hotel “Der ULRICHSHOF”
How hotelkit + Guestnet created a seamless service experience, both for guests and staff
How digital housekeeping tools improve hotel efficiency
Explore how automation, smart assignments, and live updates are transforming daily operations in hotel housekeeping.
Simplify HACCP compliance with digital tasks
See how hotelkit helps you streamline complex processes like HACCP with smart, trackable digital workflows.
We’ve been around the world
In the last couple of months, our sales team joined more than 14 industry events across Germany, Singapore, the US, and the Austrian Alps, connecting with hoteliers, partners, and tech leaders worldwide. And this is where you’ll find us next:
- Housekeeping Convention, Düsseldorf | August 28th –29th
- #HSMAday 2025, Köln | September 15th – 16th
- SmartTravel Roadshow, Málaga | September 24th
Learn & level up!
Our webinars are designed to help you get the most out of hotelkit, whether you’re just getting started, looking to optimize workflows in your department, or ready to dive into expert-level insights. We have sessions for all levels of proficiency.
- Basic trainings for beginners
- Department-specific sessions for hands-on learning
- Expert webinars for advanced features and best practices
Spots are limited! Secure your place now.
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