Flawless operations, centrally managed by the Front Office team: Elevate both guest-facing and behind-the-scenes processes to create a memorable stay for your guests.
Stay on top of tasks and manage daily routines efficiently. This enables you to react to guest requests faster and ensures smooth operations.
A team chat and comment functions make communication with other departments easy. All messages are centrally stored, ensuring that everything is transparent.
Monitor progress with digital tasks and checklists for guest requests, room cleanings, and repairs. The Front Office Team always has a complete overview.
Say goodbye to annoying spreadsheets, and keep everything transparent without losing any information. Now, you can focus on what truly matters: keeping your guests happy.
Digital handovers ensure that important information is clearly passed on to the next shift. This ensures that everyone stays up-to-date and no information slips through the cracks.
The comment function allows for immediate discussion about specifics, even with colleagues from other departments.
By using digital checklists, you can systematically manage daily routines like morning shifts, night shifts or the onboarding of new staff members.
Once created, recurring checklists make workflows more efficient and reliable. Arising issues can be discussed via the comment function.
Send inquiries directly to the right team and set clear deadlines. Reduce response time and improve guest service.
Complaints can be addressed quickly and in a standardized manner. Digitally log the location and issue type, and monitor the resolution progress.
The app-based repair tool makes it easy to log damages and forward them to predefined recipients. This ensures a reliable repair process, eliminating the need for pagers or phone calls. You can track progress digitally at any time.
hotelkit is compatible with your systems. Numerous PMS integrations are already part of our ever-expanding portfolio.
See hotelkit in action and explore all features to help your team reach its full potential. Try it 30 days for free!
