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TrustYou

About

TrustYou’s all-in-one Customer Experience Platform empowers hoteliers to collect, analyze and respond to feedback from their guests, identify areas for improvement, and address issues promptly. This leads to guest satisfaction, positive reviews, and more bookings. 

Website

www.trustyou.com

Category

  • Reputation Management & CRM

How TrustYou integrates with hotelkit

Through the interface between TrustYou and hotelkit, guest reviews from TrustYou are sent to selected users directly in hotelkit. Thus, reviews can be shared and discussed within hotelkit. A deep link provides direct access to the review in TrustYou, where further information is shown, and the review can be answered. 

Benefits:
  • Easy sharing of guest reviews with the team or selected recipients       
  • Transparent discussion with colleagues about various incidents, that form the basis for a positive or negative guest review      
  • Increased awareness of guest reviews within the entire team  
To activate:

If you’re not yet a hotelkit client and are interested in learning more, please get in touch with us
If you’re already a hotelkit client, visit the Marketplace within your hotelkit account to learn more and activate this interface.