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Customer Alliance 

About

Customer Alliance collects, integrates, spreads and analyses guest reviews online. 

Website

www.customer-alliance.com

Category

  • Reputation Management & CRM

How Customer Alliance integrates with hotelkit

Guest reviews are communicated daily via Customer Alliance to specific users in hotelkit. This makes it easier for these users to forward information about guest reviews to the appropriate team or colleague.  

Benefits:
  • An overview of arrivals and stays is shown directly in the usual work environment       
  • Through checklists, the task management of guest preferences can be executed in a structured and efficient manner   
To activate:

If you’re not yet a hotelkit client and are interested in learning more, please get in touch with us

If you’re already a hotelkit client, visit the Marketplace within your hotelkit account to learn more and activate this interface.