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DialogShift

About

DialogShift’s AI chatbots communicate 24/7 on multiple channels (website, WhatsApp, etc.) in more than 100 languages simultaneously. Hotels can provide excellent digital service, increase direct bookings via the website and reduce the workload of their teams.  

Website

www.dialogshift.com

Category

  • Guest Engagement

How DialogShift integrates with hotelkit

Guest requests and notifications about new live chats are imported in real time from DialogShift and sent directly to hotelkit. The notification is sent to selected recipients in hotelkit, who thus no longer miss any news from DialogShift chatbots & live chats. Also, switching between the systems is simplified as the notification in hotelkit directly contains the link to the respective request.  

Benefits:
  • Responsible hotel employees are informed about new guest Requests directly in their familiar hotelkit working environment     
  • Guests receive a quick reaction to their request   
To activate:

If you’re not yet a hotelkit client and are interested in learning more, please get in touch with us

If you’re already a hotelkit client, visit the Marketplace within your hotelkit account to learn more and activate this interface.